Tablet no longer connects to Liahona

lonniegallaher
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Joined: Sun Jan 23, 2011 5:42 pm
Location: Southern California, USA

Tablet no longer connects to Liahona

Postby lonniegallaher » Mon Dec 28, 2020 10:17 am

My Samsung 12.2 note pro recently stopped connecting to Liahona WiFi. I believe the Church has updated security protocols at the church buildings and I suspect this is why my tablet will not connect to the WiFi. It will connect to the WiFi network at my home.

The Liahona WiFi network shows it as connected, but it does not show as Saved, Secured. When I open Liahona WiFi the status is "Connected," Signal Strength is "Very Strong."

Any help in getting connected to Liahona would be greatly appreciated.

Thank you.

russellhltn
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Re: Tablet no longer connects to Liahona

Postby russellhltn » Mon Dec 28, 2020 10:49 am

Have you made any changes to the DNS? Perhaps installed a security package?

You have to use the DNS supplied by the network. In addition, you need to see the splash screen agreeing to the terms of use. To see that, you may have to try and go to a website.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

lonniegallaher
New Member
Posts: 3
Joined: Sun Jan 23, 2011 5:42 pm
Location: Southern California, USA

Re: Tablet no longer connects to Liahona

Postby lonniegallaher » Tue Dec 29, 2020 4:35 pm

Thank you for your comments.

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sbradshaw
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Re: Tablet no longer connects to Liahona

Postby sbradshaw » Wed Dec 30, 2020 11:26 am

What version of Android is your tablet running? Do you have issues connecting to the Church website in general (on any Wi-Fi network) from the tablet?
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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