How to remove account from mobile apps remotely?

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jeremynwest
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How to remove account from mobile apps remotely?

Postby jeremynwest » Sun Jul 25, 2021 1:48 pm

My old iPhone's screen is broken but functions perfectly well.

I am wondering if there is any way to remotely sign out of my Church account from all the mobile apps on the device.

Thanks!
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

davesudweeks
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Re: How to remove account from mobile apps remotely?

Postby davesudweeks » Sun Jul 25, 2021 4:15 pm

Is there a way to do a factory reset without accessing the screen on your specific device? Some devices have a pin hole that can be used to factory reset it to the "as shipped" state. That might do it, but I don't know if it would delete installed apps and their settings.

russellhltn
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Re: How to remove account from mobile apps remotely?

Postby russellhltn » Sun Jul 25, 2021 4:24 pm

I don't remember any option to remotely sign out a device.

You might look into an adapter that you can plug into your phone to get a screen. I don't know if that will work on your device or not, but it's worth researching.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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jeremynwest
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Re: How to remove account from mobile apps remotely?

Postby jeremynwest » Sun Aug 01, 2021 8:54 pm

I’ve noticed that it signs out when the device becomes disconnected from the internet so I could probably just kick it off my WiFi network.
Have the best of days!

Warm regards,
Jeremy West
jeremynwest

“Unusual times bring unusual rewards.” -President Russell M. Nelson (Saturday Evening session of the October 2020 General Conference)

jessicaherron9
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Re: How to remove account from mobile apps remotely?

Postby jessicaherron9 » Thu Sep 16, 2021 2:46 am

jeremynwest wrote: Sun Jul 25, 2021 1:48 pm My old iPhone's screen is broken but functions perfectly well.

I am wondering if there is any way to remotely sign out of my Church account from all the mobile apps on the device.

Thanks!
1. On the device, tap Settingsand then Accounts.
If you don't see Accounts, tap Users & accounts.

2. At the top, tap Work and then Remove work profile and then Delete.
If you don’t see Work at the top, tap the account that you want to remove and then Remove account and then Remove account and then OK.

3. If needed, enter your phone's pattern, PIN, or password.

jdlessley
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Re: How to remove account from mobile apps remotely?

Postby jdlessley » Thu Sep 16, 2021 3:25 am

jessicaherron9 wrote: Thu Sep 16, 2021 2:46 am 1. On the device ...

The poster was asking how to remotely sign out. He does not have access to the device.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


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