Calendar iCal urls not working?

Discussions about the Calendar Tool at Questions about the calendar on the classic site should be posted in the LUWS forum.
New Member
Posts: 1
Joined: Thu Apr 12, 2012 12:13 am

Calendar iCal urls not working?

Postby glancejessup » Thu Apr 12, 2012 12:23 am

I just tried to help a friend setup his ipad to sync with his calendar. It kept failing with an error "Unable to verify account information." We get this error before and after adding lds account information. My ipad was still syncing fine. I deleted my calendar to re-add mine and it fails with the same error now and I can't get it to work again. I have done this several times on different ipads and google calendars with no errors before.

I tried to add as a Google Calendar and it fails as well. Once it failed with an error saying it wasn't in the correct format the other time it appeared to hang saying "Importing calendar from url..."

I even tried to simply export the contents as an ics file as mentioned in the "Export an iCal file" section on ... _calendars at that didn't work. I used Internet Explorer, Firefox and Chrome and all simply continuously redirect to the screen.

I clicked the "Generate new sync urls" and tried with the new url and got the same failures.

For completeness I should clearly state that I have had a google calendar and ipad calendar syncing just fine for months with no issues and it appears to even sync and update with items added on today. When I deleted and attempted to re-add I can't re-add it.

Has anyone had any similar problems? Am I missing some simple step? Does anyone know if something has changed?


New Member
Posts: 1
Joined: Thu Apr 12, 2012 5:17 am
Location: Northampton, UK

Postby luke.mace » Thu Apr 12, 2012 5:20 am

I am having the same issue today. Anyone found anything?

Posts: 288
Joined: Mon Aug 16, 2010 2:28 pm
Location: US

Postby kyleq » Thu Apr 12, 2012 7:58 am

This appears to be happening on a general scale for the calendar meaning it's affecting everyone. The url used to retrieve sync information should not require authentication. I'm working with our network team to get this cleared up.

New Member
Posts: 3
Joined: Thu Apr 12, 2012 4:01 pm

Google Calendar not syncing...

Postby charles.r.douglas » Thu Apr 12, 2012 4:18 pm

Noticed my Google calendar hadn't updated on my phone (DInc) and then logged into Google to check online calendar. No sync'd updates there either. Unsub'd from calendar and gen'd new URL. Now when I try to add new calendar thru Other Calenders > Add by URL I get the following error:

"The address that you provided did not contain a calendar in a valid iCal or GData format."

I have refreshed the URL a couple times and even used different browsers... no good. Here are the browsers I've tried it with:

Chrome v. 18.0.1025.152m
IE v. 9.0.8112.16421
Firefox v. 11.0


New Member
Posts: 1
Joined: Thu Apr 12, 2012 9:05 pm

Same same

Postby mhuch » Thu Apr 12, 2012 9:06 pm

Im having the same problem, almost exactly how the first person posted it.

Posts: 288
Joined: Mon Aug 16, 2010 2:28 pm
Location: US

Postby kyleq » Fri Apr 13, 2012 8:13 am

Thanks for the updates. We think we've narrowed down the issue. I'm running through some tests with it today. If I can confirm this fix we will get it out to production as soon as we can.

New Member
Posts: 1
Joined: Sat Apr 14, 2012 10:31 am

Postby chuckphillips » Sat Apr 14, 2012 10:32 am

Any ETA for a fix?

New Member
Posts: 4
Joined: Sat Apr 14, 2012 11:22 pm

Same issue with invalid internet calendar

Postby jefferyshoeshine » Sat Apr 14, 2012 11:23 pm

I was curious if there is any update on this issue. I have also lost functionality with outlook sync. Would love to get back to full functionality. I also appreciate the hard work that the tech group puts in to provide such convenient tools. Thank you!

Posts: 89
Joined: Wed Mar 11, 2009 9:25 pm
Location: United States Mesa, AZ

Postby heyring » Sun Apr 15, 2012 7:54 am

Just to confirm my issue as well - Exact same problem here with iCal on MAC

New Member
Posts: 2
Joined: Mon Apr 16, 2012 1:10 pm

Postby dewittk » Mon Apr 16, 2012 1:12 pm

Same issue for me. I attempted to add the Internet Calendar to Outlook for first time, it says it is not a valid internet calendar file. Please advise. Windows 7, Outlook 2010 running Office365 (MS Exchange).

Return to “Calendar”

Who is online

Users browsing this forum: No registered users