Page 3 of 4

Re: Removing calendar administrators

Posted: Tue Mar 11, 2014 12:10 pm
by russellhltn
zygh wrote:Apparently, this is happening again. There is an administrator by name that I am trying to remove and, just can't get her off. I added my wife as an administrator by name and can't even remove her from the administrator list. When I click the X to remove them, the processing wheel spins endlessly. The last time I tried, I let it go for 2 days and nothing happened; they are still there. Is there anything that can be done to get them off the administrator list?

Can you verify this is still happening today? The reason I ask is that a new version of the calender was rolled out yesterday.

Re: Removing calendar administrators

Posted: Wed Mar 12, 2014 9:05 pm
by zygh
Just tried again, and after 10 minutes of waiting for the process wheel to stop spinning, it still hasn't stopped or deleted the person.

Re: Removing calendar administrators

Posted: Sun Mar 16, 2014 4:38 pm
by KenCroft
I am seeing the problem with removing calendar administrators - it is not working.

Re: Removing calendar administrators

Posted: Sun Mar 16, 2014 8:48 pm
by aebrown
KenCroft wrote:I am seeing the problem with removing calendar administrators - it is not working.

Shortly after the 2.6 version of Calendar was released, I was able to delete calendar administrators. But now I am no longer able to do so -- the webservice call to delete the administrator returns a 500 Internal Server Error. So my earlier experience gives me hope that the underlying problem is fixed, but perhaps some service just needs to get restarted.

Re: Removing calendar administrators

Posted: Sun Mar 16, 2014 9:27 pm
by russellhltn
zygh wrote:Just tried again, and after 10 minutes of waiting for the process wheel to stop spinning, it still hasn't stopped or deleted the person.


That's weird, I thought I had posted a response, but I don't see it.

zygh, if you can go to https://www.lds.org/header and send me the text in a PM, I'll forward it to the developers. I notice that currently that "site" is returning a 500 service error, so the others may want to wait until at least mid-morning, MDT on Monday to see if that fixes it. But in zygh's case, I know that was working on Friday, so I think that's something else.

Re: Removing calendar administrators

Posted: Wed Mar 19, 2014 1:10 am
by russellhltn
"Header" seems to be working now. How is admin removal working?

Re: Removing calendar administrators

Posted: Wed Mar 19, 2014 8:15 am
by aebrown
russellhltn wrote:"Header" seems to be working now. How is admin removal working?

Admin removal is working again today. That seems to support the theory that the service that does the deletion had a temporary problem, but the actual web application code had already been fixed to support deletion. Now that the service is up and running properly, deletions work again.

Re: Removing calendar administrators

Posted: Wed Mar 19, 2014 8:57 am
by jeffevannelson
The Problem with removing admins is not actually a calendar issue it is a issue with one of the services we consume. They are working on the issue. Unfortunately we just have to wait for a bit. But I think if you try on low traffic times it might work better.

Re: Removing calendar administrators

Posted: Sat May 17, 2014 2:37 pm
by fernsten
jeffevannelson wrote:The Problem with removing admins is not actually a calendar issue it is a issue with one of the services we consume. They are working on the issue. Unfortunately we just have to wait for a bit. But I think if you try on low traffic times it might work better.

Any updates on a fix for this? I feel like all of the LDS.org tools are suffering from one issue or another as of late. :(

Re: Removing calendar administrators

Posted: Fri May 23, 2014 2:54 pm
by retupmoc258
I am wondering about this issue as well. I have several administrators that I can't remove who were added by name and are no longer in our ward or stake. I don't know if that plays a part.