patriciascobb wrote:well I must tell you I am disappointed in the tech support that I am suppose to get.
If you desire tech support, please use the Feedback link at the website. This is a Forum of clerks and others who have some experience with the troubles you are having and are making suggestions that are intended to help, if you are interested.
patriciascobb wrote:the problem is not resolved and no one wants to talk to me personally.
If you wish to speak with someone personally, please contact either your Assistant Stake Clerk for Technology or the knowledgeable person in your stake who has responsibility for Calendaring.
patriciascobb wrote:just answer a simple question can it be fixed or not?
Must likely, yes, but you have not provided answers to the questions that have been asked that will help in identifying the source of the problem. You might wish to start with the post by kyleq on Wed Jan 16, 2013 at 9:02 am. Following his suggestions will be key in helping you resolve your problem, if you wish.
Folks here at the Forum volunteer their time and will help as best they can based on their experience with similar issues. But this is not a formal tech support service. And any form of formal tech support will also require that you help in the troubleshooting process.