LDS.org calendar not sending email updates

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
j.samfisher
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Posts: 4
Joined: Mon Jun 23, 2014 3:25 pm

Re: LDS.org calendar not sending email updates

Postby j.samfisher » Sun Oct 25, 2015 6:38 pm

Thank you for the response. I have been creating the events which rules out #1 and #2. UPDATE - Something changed from last Sunday to today, because I am now receiving notifications. My guess is a change was made this week related to #3. Thank you!!!

russellhltn
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Location: U.S.

Re: LDS.org calendar not sending email updates

Postby russellhltn » Sun Oct 25, 2015 8:49 pm

j.samfisher wrote:UPDATE - Something changed from last Sunday to today, because I am now receiving notifications. My guess is a change was made this week related to #3. Thank you!!!

New version rolled out on the 22nd.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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CAN81
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Joined: Sat Jan 18, 2014 12:17 pm
Location: Mexico City.

Re: LDS.org calendar not sending email updates

Postby CAN81 » Mon Oct 26, 2015 11:47 am

IT WORKED !!! =)

ethzmoos
New Member
Posts: 21
Joined: Mon Aug 06, 2012 7:54 pm

Re: LDS.org calendar not sending email updates

Postby ethzmoos » Mon Oct 26, 2015 3:24 pm

Email notifications are working again for my ward! Thank-you so much this is a wonderful tool that I have missed.

CrockettDR
Church Employee
Church Employee
Posts: 151
Joined: Fri Feb 07, 2014 9:36 am

Re: LDS.org calendar not sending email updates

Postby CrockettDR » Wed Oct 28, 2015 8:38 am

In the past, notifications were copied to the creator of the event, so we had many users thinking notification weren't working. We recently changed that so that the creator also receives the notification.

JonConradt
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Posts: 1
Joined: Tue Nov 10, 2015 10:50 am

Re: LDS.org calendar not sending email updates

Postby JonConradt » Tue Nov 10, 2015 10:53 am

Email notifications that are to go out 1 day before a recurring event don't appear to be sent. I configured the meeting using callings, and some of the positions are unfilled. I suspect having an unfilled calling causes a problem.

Jon

mawhiteley
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Posts: 34
Joined: Tue Mar 15, 2011 1:46 pm

Re: LDS.org calendar not sending email updates

Postby mawhiteley » Tue Dec 01, 2015 7:02 pm

Notifications set up for 1 day before event are still not working here. Nothing in spam or junk folders. Send now works, but other notification options don't.

jlhainy
New Member
Posts: 2
Joined: Mon Mar 28, 2016 3:44 pm

Re: LDS.org calendar not sending email updates

Postby jlhainy » Mon Mar 28, 2016 4:03 pm

We have noticed that when people create an event and use the send e-mail now option, everything is fine, but if you want to schedule the email x days before the event, that seems to have issues still. So, I have been logging in and changing the email to email now a couple days before the event. It is not ideal, but it is working. It would be really nice if the scheduler would work like it used to.

slawyoung
New Member
Posts: 4
Joined: Sun Jul 05, 2015 3:54 pm

Re: LDS.org calendar not sending email updates

Postby slawyoung » Sun Apr 17, 2016 3:58 pm

I have also experienced intermittent issues with the email notification both with the now function and in the future. please investigate the problem as it not reliable.

gungy
New Member
Posts: 9
Joined: Wed Aug 13, 2014 6:52 am

Re: LDS.org calendar not sending email updates

Postby gungy » Thu Apr 21, 2016 12:56 am

I am trying to encourage our members to use this but the email notification has never working is a huge issue. It works for sending "now" but not for any hours/days ahead.


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