LDS.org calendar not sending email updates

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
davidrichey
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Re: LDS.org calendar not sending email updates

Postby davidrichey » Tue Apr 22, 2014 9:12 am

Also, no email notifications are in my gmail spam folder.

russellhltn
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Re: LDS.org calendar not sending email updates

Postby russellhltn » Tue Apr 22, 2014 12:29 pm

I've been told the notification server has been restarted. Hopefully that fixes it.
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rjsteck
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Ward Council reporting E-mail notices have stopped

Postby rjsteck » Mon Apr 28, 2014 9:55 pm

Just this week, everyone reported that they didn't get a reminder from the calendar. I believe it was working recently...
I checked the meeting notice... and it says send a reminder...

Any suggestions...?

RJSteck

russellhltn
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Re: Ward Council reporting E-mail notices have stopped

Postby russellhltn » Mon Apr 28, 2014 10:15 pm

rjsteck wrote:Just this week, everyone reported that they didn't get a reminder from the calendar. I believe it was working recently...
I checked the meeting notice... and it says send a reminder...

I've merged your message with an existing thread. The problem should have been cleared up last Tuesday. Was something missed since then?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

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davidrichey
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Re: LDS.org calendar not sending email updates

Postby davidrichey » Wed Apr 30, 2014 3:27 pm

Still not working. I entered a new event on the stake president's interview calendar on Sunday and clicked to get a email reminder 1 day before the event. I should have received the reminder yesterday, but didn't. It needs something more than restarting the server.

russellhltn
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Location: U.S.

Re: LDS.org calendar not sending email updates

Postby russellhltn » Wed Apr 30, 2014 4:05 pm

Anyone else still having problems?

I can't say as my stake has ever used calender notifications. (I use sync myself.) What is the "from" address in the notification email? If it's "from" the member, there's a dust-up on the internet about that. Various systems are no longer happy to accept emails from the wrong server. It started with Yahoo's changing some email settings (if it's "from" yahoo but didn't come from yahoo's servers - it gets discarded.) And now I see messages from AOL users sent via Yahoo groups are going straight to my gmail spam folder, so AOL may have followed along.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

chody75
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Re: LDS.org calendar not sending email updates

Postby chody75 » Sun May 04, 2014 1:05 pm

I'm having the same issue. It seems to send a notification if I set it to send right then, but if I try to set it to send a reminder at a later time it never sends the notice.

JonathanThomasMarshall
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Joined: Sat Mar 29, 2014 12:44 pm

Re: LDS.org calendar not sending email updates

Postby JonathanThomasMarshall » Sun May 04, 2014 9:51 pm

I'm having a broader issue sending e-mails from my account via LDS.org at all. Since the calendar notifications were set up by me, I suspect this is a symptom of the broader issue.

carlgard
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Joined: Tue Apr 22, 2014 8:23 am

Re: LDS.org calendar not sending email updates

Postby carlgard » Wed May 07, 2014 8:49 am

I confirmed that notifications are sent for cases where "Send an email about this event" is set to "Now." But, cases where "Send an email about this event" is set to "Later" are still not working.

jaredmente
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Joined: Wed Jan 08, 2014 12:02 pm

Re: LDS.org calendar not sending email updates

Postby jaredmente » Wed May 07, 2014 1:22 pm

I'm still in the boat of no emails being sent whether I click to send now, or set it to send later. It's broken. Please fix it!!


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