Re: LDS.org calendar not sending email updates
Posted: Fri Apr 03, 2015 1:20 pm
Our ward calendar notifications are also not working for about 2-3 weeks now. Last time this happened they just started working again after a month or 2
Community Discussion of Church Technology
https://tech.churchofjesuschrist.org/forum/
https://tech.churchofjesuschrist.org/forum/viewtopic.php?t=17734
You could teach them about LDS Tools and how to use the Sync URL on the calendar to place events into their personal calendar.kadefreitas wrote:It seems a shame that after months of encouraging sisters to have a correct email address in their accounts that we are now having to go back to emailing with a long list of email addresses that will certainly miss many due to changes, moves etc.
The problem has been identified and will hopefully be fixed soon. See this post.kadefreitas wrote:We cannot get any RS events to send email notifications. It worked once a few months ago and now nothing. I have checked subscriptions and settings in the calendar options and all appears to be correct for my account.
What else can I do to identify the problem?
The last update I've heard is the one I linked to in the post just before yours: a Church employee said "we hope to have it addressed during this month (April)." It's still April, so the hoped-for release date has not yet passed.mparkins wrote:I am still having problems sending email notifications. Any update on when this will be fixed?
You can ask, but the participation of Church employees in the forum is rather sporadic, so there's no guarantee anyone in the know will see your post soon (or ever). This isn't the official communications channel. The official channel is to use the Feedback link, but that can take a while to get a response. And of course, the the message was simply that the developers "hoped" to deliver a fix in April; that was always approximate and subject to changing priorities.mparkins wrote:OK, now that it's May and it still doesn't work can I ask if there's an update on the progress?