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Restrictions can't be deleted for a ward that is no longer

Posted: Thu May 15, 2014 1:55 pm
by margiestroble
I did a search and didn't find this particular topic, so I made up a new one.

We had a change earlier this year where our YSA Ward is now part of another Stake. I already had their activities scheduled at the South Stake Center and Restricted dates/times/rooms that they needed during the week when other wards also had activity nights.

When the change took place, I updated those activities on our South Stake Calendar to show the new location would be at the North Stake Center, so that our stake members could still see the YSA Activities on our stake calendar. I thought with unscheduling the rooms at the South Stake Center, that that would be sufficient. I didn't even think about the Restrictions Calendar until now, when I was doing some scheduling and noticed they were still on the Restrictions Calendar. It will not let me delete them. I tried deleting one at a time, the whole string, and no matter which choice I click on, it gives me the notice of

"Sorry, the data service has failed. Please contact support."

I am thinking that since this ward is not a part of our Stake any longer and isn't associated with the South Stake Center, that it will not let me delete the restrictions.

Does anyone know a solution to this issue?

Thanks,
Margie

Re: Restrictions can't be deleted for a ward that is no long

Posted: Thu May 15, 2014 5:03 pm
by russellhltn
A developer will be contacting you via email listed in the forum profile. Apparently there is no easy fix so they have to do it.

Re: Restrictions can't be deleted for a ward that is no long

Posted: Thu May 15, 2014 5:16 pm
by margiestroble
Thank you, I have received his email. I will call him tomorrow. I appreciate the help!

Margie