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Calendar items can't always be edited

Posted: Fri Jun 19, 2015 9:45 pm
by vetgmc
I find that about half the time when I try to edit a calendar item it will not open. Other times it opens and edits fine. I am an administrator on the calendar system and these un-editable items include items I have created. Usually the drop down box with hte item details opens OK, but the button to edit the item produces no repsonse. The delete button works.

Any ideas?

Re: Calendar items can't always be edited

Posted: Fri Jun 19, 2015 10:13 pm
by russellhltn
You might want to try another computer or another browser just to see where the problem might be.

Re: Calendar items can't always be edited

Posted: Fri Jun 19, 2015 10:40 pm
by vetgmc
Thanks for that suggestion russellhltn. I had already tried Chrome and Firefox but I also tried IE just now and same result - no response to "Edit event details & location" button today.

:( :confused:

Re: Calendar items can't always be edited

Posted: Sat Jun 20, 2015 9:29 am
by sbradshaw
Are some events on different calendars – for example a ward calendar and a stake calendar?

Re: Calendar items can't always be edited

Posted: Fri Aug 14, 2015 6:30 am
by briansweeting
I'm having the same issue. I and others have run into certain events that can't be edited, only deleted. Here's a video. It's hard to tell I'm clicking on the "Edit event details & location" link, but I am. Tried it on multiple computers & various browsers with the same effect. http://cl.ly/cF8s

Re: Calendar items can't always be edited

Posted: Thu Sep 17, 2015 11:09 am
by CrockettDR
This problem might be one caused by users double-clicking on events instead of single clicking. Double clicking may cause the popup to not work and become disabled for that event. Refreshing the screen and single clicking should work. We are trying to make it work with double clicking too. If this isn't the problem, let me know.

Dave Crockett - calendar product manager.

Re: Calendar items can't always be edited

Posted: Mon Sep 21, 2015 12:14 am
by braqston
I am having the same problem, as is our Stake Center building scheduler. It is not due to double-clicking.

Re: Calendar items can't always be edited

Posted: Mon Sep 21, 2015 12:22 am
by braqston
It seems to have to do with the church facility. If we have a church facility selected then we are unable to go back and edit the event UNLESS it is a recurring event, in which case we are able to edit it.

Re: Calendar items can't always be edited

Posted: Mon Sep 21, 2015 12:30 am
by braqston
SOLUTION: To fix this,

1. Click the gear, and select 'Location and Rooms' from the dropdown.
2. Select the building from the left column.
3. Click 'Edit' in the main window.
4. Check 'This location can be scheduled by Wards and Stakes'.
5. Click 'Save'.

There is a bug that allows calendar administrators to schedule locations/rooms without this option checked.

Re: Calendar items can't always be edited

Posted: Mon Sep 21, 2015 12:32 am
by braqston
For one of our buildings, we are unable to save the building details after checking the 'This location can be scheduled by Wards and Stakes' box.