server is not responding.

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
lproff
New Member
Posts: 11
Joined: Fri Aug 15, 2008 12:45 pm

server is not responding.

Postby lproff » Mon Nov 26, 2018 12:10 pm

I have been unable to access the calendar for a couple weeks now. I am able to access the directory and other tools, but not the calendar. I get the following message "server is not responding. Retry your request at a later time." and a spinning cursor. This happens at home at work, on iPad (Safari, Chrome) and Windows laptop (Chrome, Edge and Internet Explorer). Any tips or hints?

Thank you,
Lance Proffit
Snohomish, WA

russellhltn
Community Administrator
Posts: 28874
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: server is not responding.

Postby russellhltn » Mon Nov 26, 2018 12:54 pm

Have the clerk contact support to open a ticket. The problem is unique to your account or perhaps your unit. If it was system-wide, we'd have 30 messages a day here asking about it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

lproff
New Member
Posts: 11
Joined: Fri Aug 15, 2008 12:45 pm

Re: server is not responding.

Postby lproff » Mon Nov 26, 2018 4:05 pm

Thank you for your response. Our ward clerks are not really technology oriented. Is there another way to get a ticket created?

Regards,
Lance

davesudweeks
Senior Member
Posts: 1828
Joined: Sun May 09, 2010 8:16 pm
Location: Oklahoma, USA

Re: server is not responding.

Postby davesudweeks » Mon Nov 26, 2018 4:32 pm

Your ward clerk should not have to be technology oriented, but I think they have to contact the global service center in your behalf. They just need to explain what happens when you go to the calendar (or even read your post to them...) so they can investigate.


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