Wrong Ward and Stake showing up after login

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
knightmare
New Member
Posts: 1
Joined: Fri Mar 09, 2012 3:10 pm

Postby knightmare » Fri Mar 09, 2012 3:10 pm

I have the same issue. It just started today, as far as I know.

User avatar
aebrown
Community Administrator
Posts: 15123
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Fri Mar 09, 2012 4:22 pm

knightmare wrote:I have the same issue. It just started today, as far as I know.

marshabusk wrote:I pulled up my ward directory today and was in an entirely different ward, stake, and city. How do I get back to my ward and stake info? I have not changed any of my sign-on information. I tried re-entering the name and password and it comes up with the same incorrect ward.


See this post for the explanation.

[Moderator note: I moved these two posts from the LDS Account forum section to the Directory section, since this issue only pertains to the Directory.]
Questions that can benefit the larger community should be asked in a public forum, not a private message.

wendyhickman
Member
Posts: 51
Joined: Fri Mar 09, 2012 2:39 pm

Postby wendyhickman » Sun Mar 11, 2012 8:47 pm

wendyhickman wrote:Same problem. Today when I logged in, the directory showed a completely different ward and stake than my own. My own name is not listed in the incorrect stake's directory. [The calendar information shows my correct stake. LDS Tools also shows my correct stake for both the directory and the calendar.]

I regularly use this directory and have never had this problem. We have lived in the same location for 10+ years.

I think you might have a bug.


Fixed. Thank you!

bwerickson
Church Employee
Church Employee
Posts: 5
Joined: Tue Sep 27, 2011 8:54 am
Location: USA

Postby bwerickson » Tue Mar 13, 2012 8:35 am

jdcr256 wrote:The team that manages our network switched to a new dns/caching solution and it is causing some problems. They are working feverishly, and should have it cleaned up shortly.


All, Thanks for your patience with our General Conference preparations. We work very hard to accommodate the incredibly large increase in traffic that we have for General Conference. We were making changes to our worldwide network infrastructure. This caused some people's directory pages to be cached in different regions. We have rolled back the changes that caused the issue and we are working on retesting our solution shortly.

I will do my best to post on here when these changes are made so that you can test and make sure there are no issues.
Application Systems Engineer in Member and Leader portfolio over LDS.org

bwerickson
Church Employee
Church Employee
Posts: 5
Joined: Tue Sep 27, 2011 8:54 am
Location: USA

Postby bwerickson » Fri Mar 16, 2012 9:04 am

We are going to be making some changes to our world wide infrastructure. This is to address some of these aforementioned problems. We believe we have addressed these problems, but if you see issues please let us know here
Application Systems Engineer in Member and Leader portfolio over LDS.org


Return to “Directory”

Who is online

Users browsing this forum: No registered users and 1 guest