This is a new problem-- has the development team recently performed maintenance? That is when problems like this occur.RussellHltn wrote:We've had complaints before about some photos not showing up in certain products. I don't know as that was ever solved. But it wasn't a case of all photos in the ward.
Household photo not being shown on ward directory print out
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no photos in ward directory
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When this thread first started, I wasn't able to duplicate the problem. But now I can't make it work. Not in my ward, not in my stake. The entire ward/stake is affected. It doesn't work for the ward directory nor for an organization when I can see that there are photos there.
I'm not sure if my request to include photos is being ignored, or if the photos just are not making it to the "open PDF", or if it's a server load issue. But as of this posting, I can't get photos into the PDF file - at all.
I'm not sure if my request to include photos is being ignored, or if the photos just are not making it to the "open PDF", or if it's a server load issue. But as of this posting, I can't get photos into the PDF file - at all.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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My experience is like RussellHltn. No Directory print output in which a photo option is checked actually includes any photos. This is for my ward or any unit within my stake.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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So... how will we know?
JD- How will we know when they've fixed the bug? will you update us?
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Richardsed wrote:How will we know when they've fixed the bug? will you update us?
At the top of each thread on the forum is a dropdown labeled "Thread Tools"; one of the choices there is "Subscribe to this Thread." Choosing that will make sure you get notified when anyone posts to this thread. When the bug is fixed and deployed, I'm sure someone will post that to this thread.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
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