Household photo not being shown on ward directory print out

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Gary_Miller
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Postby Gary_Miller » Mon Dec 10, 2012 5:44 pm

boydivey wrote:Yes! And maybe we should go back to typewriters and horses! ;-)


Not a bad idea for us that know how to use a typewriter and who make our living Shoeing Horses, I could be a rich man.:)

dallasdouglassmith
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Postby dallasdouglassmith » Mon Dec 10, 2012 6:37 pm

The delay doesn't bother me one bit--I understand that as the Church expands its online presence that it will run into glitches like this. Whenever "Directory 3.0" comes out, I'm sure it'll be great. What does bother me, and what could be fixed IMMEDIATELY, is that the feature still appears on the directory web site as if it worked! How many collective hours have members of this forum alone wasted trying different browsers, operating systems, etc. to get the directories to print? Now add in the time of members who are NOT reading forum threads!

If the "print" button can't be removed from the directory photo view, how about a popup notification saying "Please note that photo directories cannot be printed at this time"? We're talking like one line of code here, folks. We should respect that the Church is not a business looking to be profitable and has limited resources to devote to issues like this. But whoever is in charge of this bug needs to respect that hundreds (maybe thousands?) of hours have gone to waste.

martin1
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Postby martin1 » Tue Dec 11, 2012 10:54 am

LisaAn wrote:This has been fixed and will be available in the 3.0 release of Directory. Thanks for your patience.


Lisa -- Great to hear there's a fix. Release date?

russellhltn
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Postby russellhltn » Tue Dec 11, 2012 11:09 am

martin1 wrote:Lisa -- Great to hear there's a fix. Release date?


We rarely get even a time frame.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

cmr3rd
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Re: Household photo not being shown on ward directory print

Postby cmr3rd » Tue Dec 11, 2012 10:30 pm

Geez guys, chill out. . . Even the typewriters and horses had to go offline now and then to put new ribbon in and new shoes on. Back off the demands for a timeline. Yes, all I want for Christmas is 3.0 too, but reading this thread is embarrassing. It's been disabled for a reason, and it's certainly not lifethreatening without it for a while. The feature will return in all it's glory and more.

lloyd.gloekler
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Re: Household photo not being shown on ward directory print

Postby lloyd.gloekler » Fri Dec 14, 2012 4:33 pm

We are also having this issue, no photos on directory pdf when photos are a selected option.
Tried different browsers, different computers and windows versions. No pictures coming up in pdf when marking boxes to include household photo. The problem exists when requesting a ward directory or even an organizational directory.

We are trying to publish or 2013 directory and have put considerable effort into posting member photos for the update.

lloyd.gloekler
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Re: Household photo not being shown on ward directory print

Postby lloyd.gloekler » Fri Dec 14, 2012 4:37 pm

Our directory updates printed on 28 Oct and again 18 Nov both had photos.

jdlessley
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Re: Household photo not being shown on ward directory print

Postby jdlessley » Fri Dec 14, 2012 6:24 pm

lloyd.gloekler wrote:Our directory updates printed on 28 Oct and again 18 Nov both had photos.
And then there was an update that introduced a bug.

Have you read the rest of the thread? Check the post just three before yours where a church employee was quoted:
LisaAn wrote:This has been fixed and will be available in the 3.0 release of Directory. Thanks for your patience.

In that post the poster asked " Release date?". The response in the next post was:
russellhltn wrote:We rarely get even a time frame.

We all will continue to not be able to print any directory with photos until Directory 3.0 is released. A post will be made when Directory 3.0 is released.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

russellhltn
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Re: Household photo not being shown on ward directory print

Postby russellhltn » Fri Dec 14, 2012 6:29 pm

And now that the 2013 lessons are in the Lesson Scheduler, and the Calendar has been updated to fix bugs - hopefully these are all signs that that Directory 3.0 is that much closer to reaching the top of the priority stack.

cmr3rd
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Re: Household photo not being shown on ward directory print

Postby cmr3rd » Fri Dec 14, 2012 10:48 pm

Unbelieveable. . . And again, why is it they call this a thread?


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