natelovesyou wrote:Thank you for the very helpful reply! Well, I feel kinda helpless. Perhaps my ward clerk can either fix my permissions, or give me the CSV file every Sunday or something. From my understanding, however, it isn't just the ward clerk that can export it, but also assistant ward clerks and executive secretaries, correct? I've read other comments on this site pertaining to similar issues with LDS Tools permissions for even second counselors who can't do much, so just checking. If I'm given assistant ward clerk or exec. sec. permissions, can I get the CSV myself?
I'm not absolutely sure about access to the CSV export in the Directory but usually assistant ward clerks do have access to this kind of thing. Can you access Leader and Clerk Resources (https://clerk.lds.org)? It not, then you may have a custom calling instead of the standard calling of Assistant Ward Clerk. If so, then you or the ward clerk needs to remove your calling in MLS and make sure it's entered using the standard calling.