Can't assign new photos

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Joined: Sun Jan 07, 2018 3:35 pm

Re: Can't assign new photos

Postby swells1975 » Sat Jan 19, 2019 5:09 pm

Both my son and I have tried uploading different photos with different browsers in different lds accounts, and have received this same error about saving. I have seen threads addressing this topic going back until 2016, but with no definite solution. Does anyone have any idea why this error occurs? Is it file size, name, location? Is it browser type or version? Is it the phase of the moon? If anyone can help, I would be deeply grateful.

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Location: California, USA

Re: Can't assign new photos

Postby mevans » Mon Jan 21, 2019 9:12 am

swells1975 wrote:Is it the phase of the moon?

I think moon phases are more predictable than the solution to this problem. I don't know that there is a predictable solution. See my post on the Add Pictures thread for the best ways I've found to deal with the problem.

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