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Photos Questions

Posted: Sun Jul 17, 2016 7:07 pm
by Hilohi
I have a couple of questions regarding photos on our directory:

1. Can I assign pictures when using Safari? When I try to assign the members' photos (after I upload them), I get a pop-up window that appears to be the window were I would assign the photo to the corresponding member. This window has a white box in the middle of it, two radio buttons below the white box, a rectangle field next to the radio buttons with the text "Search Individuals" in it, and a blank blue box under said radio buttons and said rectangle field. Above said white box, there are two curved arrows and a link to "Photo Approval Guidelines". This window contains no other text. When I try to search for a member in said rectangle field, nothing happens. Ultimately, I'm unable to assign the photo to the corresponding member. Also worth mentioning, I'm unable to close this window by clicking on the "X" in the top-right corner; I have to press esc to get rid of this window.
2. Why can't I upload some photos that are slightly under the size limit of 15 mb when I can with other photos?

Edit: I see there are problems with the assigning of photos. Is there and ETA for a fix?

Re: Photos Questions

Posted: Sun Jul 17, 2016 7:59 pm
by mevans
As we learned in another thread, some people are on vacation. When they're back, they'll be looking a this. So I hope in a few weeks this will get resolved.

As far as Safari, I think this is a different problem. I just observed it today. I suggest sending Feedback about Safari (use the Feedback link at the bottom of the page). They should probably know about that problem specifically.

Re: Photos Questions

Posted: Sun Aug 07, 2016 11:45 am
by WWS36
Single photos are missing today! What's up? Boo hoo!

Re: Photos Questions

Posted: Sun Aug 07, 2016 2:19 pm
by jdlessley
Yes, individual photos have disappeared. All we can do is be patient and see what happens next. Maybe they will reappear once they have resolved whatever it is they are working to resolve.

Re: Photos Questions

Posted: Tue Aug 09, 2016 10:48 am
by CrockettDR
Yes, we finally noticed the problem today on individual photos. It must have been introduced last week. We are on it and hopefully will get it fixed very soon.

Re: Photos Questions

Posted: Tue Aug 09, 2016 10:49 am
by CrockettDR
The individual photos are still there, just not being displayed.