Locked directory account

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
New Member
Posts: 1
Joined: Mon May 20, 2019 1:30 pm

Locked directory account

Postby lindaw1 » Mon May 20, 2019 1:34 pm

My account has an orange line around it and displays an orange lock, how do I unlock it?

Also. how do I shrink the map, I would like to see more of the directory and only pull up the map when I need it?

Community Administrator
Posts: 28483
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Locked directory account

Postby russellhltn » Mon May 20, 2019 2:08 pm

I assume you're talking about the "Ward Map and Directory".

The lock indicates a privacy level. You can change yours by clicking on your household, and then on the edit icon (a blue circle with a pencil). Then at the top, switch to "Privacy".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

Community Moderators
Posts: 7938
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Locked directory account

Postby jdlessley » Mon May 20, 2019 6:46 pm

lindaw1 wrote:Also. how do I shrink the map, I would like to see more of the directory and only pull up the map when I need it?

Currently the frames for the map and the directory are fixed. We suggest that you provide feedback through the feedback link found at the bottom on many churchofjesuschrist.org (formerly lds.org) web pages. For some reason the footer with the links, such as the feedback link, are not part of the CSS for the Ward Directory and Map page.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

Senior Member
Posts: 1830
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Re: Locked directory account

Postby mevans » Sun May 26, 2019 2:40 pm

To send Feedback to the directory team, click on the (?) icon on the upper-right of the directory. The left panel changes to Help. The second link down is "Send Feedback."

I send one feedback, but I don't think the person that got my communication understood. There are many Directory/Map things about which I want to send feedback again through this different channel to see if it gets any results.

Return to “Directory”

Who is online

Users browsing this forum: No registered users and 3 guests