Account Recovery

[sgemino]

Good morning,
I have an account with LDS.org.
I put in my user name & Password & it doesn't go through.
It goes back to User name & password.
I am trying to get to my ward & name of a member.
Thanks,
Shirley

[lajackson]

I put in my user name & Password & it doesn't go through.
It goes back to User name & password.

There are major changes taking place today (Tuesday) at the Church website. That may be the problem. You might try the Member Tools app (formerly LDS Tools) to obtain the information you seek, or you may just have to wait a day or so until things settle down at the website.