Address show in wrong location on map.

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
guycox
New Member
Posts: 1
Joined: Sun Mar 08, 2020 5:56 pm

Address show in wrong location on map.

Postby guycox » Sun Mar 08, 2020 6:00 pm

Our ward directory has the correct address for two members but on the map view in tools it shows the address in the wrong location. We use to be able to move the marker to the correct location but can't do that anymore. How can this be corrected?

russellhltn
Community Administrator
Posts: 28169
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Address show in wrong location on map.

Postby russellhltn » Sun Mar 08, 2020 6:52 pm

The clerk should still be able to move it.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

chriswoodut
Member
Posts: 340
Joined: Mon Jul 25, 2011 8:42 am
Location: Utah

Re: Address show in wrong location on map.

Postby chriswoodut » Thu Mar 19, 2020 6:57 pm

My bishop just asked me about the iOS version showing in the wrong direction. However, on a PC/desktop it is right and on android it looks fine. Any ideas?

russellhltn
Community Administrator
Posts: 28169
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Address show in wrong location on map.

Postby russellhltn » Thu Mar 19, 2020 7:25 pm

Where are you looking? Member Tools, or something else?

Make sure it's the app/web page that's serving up the location and not the phone recognizing an address and trying to be "helpful".
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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