Non-member wife's name is correct in MLS, but not on LUWS

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
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geek
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Non-member wife's name is correct in MLS, but not on LUWS

Postby geek » Tue Jul 12, 2011 6:15 pm

Member X's wife is not a member. She does *not* have a non-member record defined.

The only place the wife's name exists in MLS is on the member's record as his spouse.

On LUWS, she has a different name. The member is not able to change the LUWS record and neither are any clerks.

Q1: If she's not a member, how is her name even appearing in the LUWS record?
Q2: If her name must remain, how can we modify the name in LUWS?
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russellhltn
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Postby russellhltn » Tue Jul 12, 2011 6:42 pm

I'm guessing that you're actually talking about the "new directory" not the classic LUWS.

What name(s) are coming out differently? I haven't looked to see how the new directory deals with different last names in a family.
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jdlessley
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Postby jdlessley » Tue Jul 12, 2011 8:54 pm

There have been reports in other threads (here and here) that non-member spouses are appearing on the new directory even though the unit for the member spouse has not entered the non-member spouse into MLS with a temporary record. The response is that the marriage records at CHQare being used to provide the non-member information. In this case the non-member spouse may have a different name on record at CHQ for the marriage.
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russellhltn
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Postby russellhltn » Tue Jul 12, 2011 10:05 pm

jdlessley wrote:In this case the non-member spouse may have a different name on record at CHQ for the marriage.


It would sure seem strange for that name to be different then it appears in the "married to" for the spouse.

The only way I can see this being cleared up is with a phone call to CHQ. You can try "Special Request", but I'm not sure as you'd be able to get though to them the situation in a single email.
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geek
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Postby geek » Sat Jul 16, 2011 12:09 pm

It's the middle name that doesn't match.

We do have cases where a nonmember wife is listed in the new difectory but a nonmember husband. What's up with that?
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russellhltn
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Postby russellhltn » Sat Jul 16, 2011 12:40 pm

geek wrote:It's the middle name that doesn't match.


Unless it's a truncation issue due to reaching a field limit somewhere, I have no idea where that could be coming from. I'd call Local Unit Support.
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