Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
Check to see if you have any photos that have been uploaded but are showing up blank. I found a workaround for the blank photo problem, and it also solved the printing PDF problem for me as well. See https://tech.lds.org/forum/showthread.php?7576-New-Photo-not-showing-up-for-assignment
Sometimes just refreshing the window helps. But not always...
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