"My Plan" location in LCR?

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chriswoodut
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"My Plan" location in LCR?

Postby chriswoodut » Wed Sep 11, 2019 12:20 pm

The new communication about the "My Plan" tool for missionaries coming home indicates Bishops should have access in LCR. Any idea where it is?

I may be blind and just overlooking it, but given the last roll out of the youth safety report actually not being there for several weeks after the announcement I thought I would ask here.

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sbradshaw
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Re: "My Plan" location in LCR?

Postby sbradshaw » Wed Sep 11, 2019 12:31 pm

There's a "My Plan" booklet in Gospel Library under "Young Adults" – is that what you're looking for?
https://www.churchofjesuschrist.org/study/young-adults?lang=eng
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chriswoodut
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Re: "My Plan" location in LCR?

Postby chriswoodut » Wed Sep 11, 2019 12:35 pm

sbradshaw wrote:There's a "My Plan" booklet in Gospel Library under "Young Adults" – is that what you're looking for?
https://www.churchofjesuschrist.org/study/young-adults?lang=eng


That's helpful but not what the communication said will exist. It indicated there will be visibility to the Bishop of the Plans the soon-to-be-returning missionaries have completed. It indicated it will be in LCR for Bishops.

This link is useful though, I'll send to our bishop.

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Re: "My Plan" location in LCR?

Postby scgallafent » Wed Sep 11, 2019 5:26 pm

chriswoodut wrote:The new communication about the "My Plan" tool for missionaries coming home indicates Bishops should have access in LCR. Any idea where it is?

Yep. :)

Menu > Organizations > Full-time Missionaries > Returned

chriswoodut
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Re: "My Plan" location in LCR?

Postby chriswoodut » Wed Sep 11, 2019 6:03 pm

scgallafent wrote:
chriswoodut wrote:The new communication about the "My Plan" tool for missionaries coming home indicates Bishops should have access in LCR. Any idea where it is?

Yep. :)

Menu > Organizations > Full-time Missionaries > Returned


Ok, that's a bit buried. I don't see anything related to "My Plan" on that page, but I'm not a bishop so I'll have our Bishop check.

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Re: "My Plan" location in LCR?

Postby scgallafent » Thu Sep 12, 2019 6:50 am

chriswoodut wrote:
scgallafent wrote:
chriswoodut wrote:The new communication about the "My Plan" tool for missionaries coming home indicates Bishops should have access in LCR. Any idea where it is?

Menu > Organizations > Full-time Missionaries > Returned


Ok, that's a bit buried. I don't see anything related to "My Plan" on that page, but I'm not a bishop so I'll have our Bishop check.

As you said, "bishops should have access in LCR." (Emphasis mine.)

The plan information is with the list of returned missionaries in LCR, which is the most logical place to put it. If we put everything at the top level, you would end up with a gigantic menu full of top-level items that you would have to sift through instead.

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Re: "My Plan" location in LCR?

Postby chriswoodut » Thu Sep 12, 2019 7:40 am

scgallafent wrote:
chriswoodut wrote:
scgallafent wrote:Menu > Organizations > Full-time Missionaries > Returned


Ok, that's a bit buried. I don't see anything related to "My Plan" on that page, but I'm not a bishop so I'll have our Bishop check.

As you said, "bishops should have access in LCR." (Emphasis mine.)

The plan information is with the list of returned missionaries in LCR, which is the most logical place to put it. If we put everything at the top level, you would end up with a gigantic menu full of top-level items that you would have to sift through instead.


I think Bishops tend to use the missionary recommendation system to see the list of missionaries. We weren't even aware of this deeper menu to see returned missionaries. Plus, there's a cognitive leap to make from the menu title Full-time Missionaries to thinking that would also include returned missionaries and their "my plan". Then only making it visible to those with access (which I understand is a UI trend) means ward clerks can't point the bishop in the right direction as they have no idea where "My Plan" would be even if they knew this menu item existed since it is hidden to them.

Anyway, the communication sent out does not include the location of this menu option. I wish we'd switch to a dashboard approach that is somewhat customized to the calling. Then a bishop could see the My Plan on his dashboard and know it exists. But, as a ward clerk I could see move ins/outs on my dashboard rather than having to remember to check the reports proactively. With the constant turnover in callings, new bishops will go a long time before they ever stumble across this deeper menu (if ever) and clerks will probably only learn the minimum of the actual tools in LCR.

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Re: "My Plan" location in LCR?

Postby scgallafent » Thu Sep 12, 2019 8:50 am

All valid points.

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Re: "My Plan" location in LCR?

Postby russellhltn » Thu Sep 12, 2019 10:18 am

chriswoodut wrote:Plus, there's a cognitive leap to make from the menu title Full-time Missionaries to thinking that would also include returned missionaries and their "my plan".

I'm not sure what it's like for other organizations, but I would have been hunting for this under "Reports" or something similar.


chriswoodut wrote:Then only making it visible to those with access (which I understand is a UI trend) means ward clerks can't point the bishop in the right direction as they have no idea where "My Plan" would be even if they knew this menu item existed since it is hidden to them.

Suggestion: make all unit options visible to the clerk, but gray out the ones he doesn't have access to. That way, the clerk is aware of it's existence and can guide the bishop, but he doesn't have to click on it to know he'll get "access denied". I wouldn't suggest that globally for other callings, or you'll get even more complaints on why someone doesn't have access to something. I say "unit" so the ward clerk only sees bishop-level options, but the stake clerk sees the stake president-level options.


chriswoodut wrote:I wish we'd switch to a dashboard approach that is somewhat customized to the calling. Then a bishop could see the My Plan on his dashboard and know it exists. But, as a ward clerk I could see move ins/outs on my dashboard rather than having to remember to check the reports proactively.

While I can see the benefit, it would make any kind of user-to-user support (including clerk to bishop) even harder.
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Re: "My Plan" location in LCR?

Postby eblood66 » Thu Sep 12, 2019 12:08 pm

russellhltn wrote:
chriswoodut wrote:Plus, there's a cognitive leap to make from the menu title Full-time Missionaries to thinking that would also include returned missionaries and their "my plan".

I'm not sure what it's like for other organizations, but I would have been hunting for this under "Reports" or something similar.

Or in the missionary's Member Profile (maybe right under the country and language).


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