Church Directory of Organizations and Leaders Not Accessible

Discussions about the Leader and Clerk Resources on lds.org.
User avatar
aebrown
Community Administrator
Posts: 15123
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: Accessing CDOL through LDS.org

Postby aebrown » Sun Dec 23, 2012 5:00 pm

lajackson wrote:I am unable to access CDOL through LDS.org


I moved your post to the existing thread on the topic. In this post, JonesRK said that he would look into it. We never heard anything more on the topic from any Church employee.

jonesrk
Church Employee
Church Employee
Posts: 1864
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Accessing CDOL through LDS.org

Postby jonesrk » Sun Dec 23, 2012 5:27 pm

aebrown wrote:
lajackson wrote:I am unable to access CDOL through LDS.org


I moved your post to the existing thread on the topic. In this post, JonesRK said that he would look into it. We never heard anything more on the topic from any Church employee.


I looked into it some and the request wasn't even making it to CDOL, so I passed it along. It looks like I'll have to follow up and see why it hasn't been resolved.
Ryan Jones
CDOL Developer
Stake Assistant Clerk

drepouille
Senior Member
Posts: 2365
Joined: Sun Jul 01, 2007 5:06 pm
Location: Plattsmouth, NE
Contact:

Re: Church Directory of Organizations and Leaders Not Access

Postby drepouille » Sun Dec 23, 2012 7:07 pm

You beat me to it, Brother Jackson. I've been annoyed by that little bug for weeks.

Dana

lajackson
Community Moderators
Posts: 9414
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Church Directory of Organizations and Leaders Not Access

Postby lajackson » Mon Dec 24, 2012 7:49 am

drepouille wrote:You beat me to it, Brother Jackson. I've been annoyed by that little bug for weeks.

Well, thank you. But aebrown remembered that the subject had already come up before. Sharp as a tack, that fellow.

Hopefully, with a reminder, it is back on track to be fixed.

veehb
Member
Posts: 64
Joined: Sun Aug 15, 2010 9:06 am
Location: Taylorsville, Utah, USA

Re: MLS 3.5.1 Download Link Dead

Postby veehb » Fri Dec 28, 2012 5:47 pm

The link to CDOL in LDS.org does not work (Friday, Dec. 28th, 5:30 PM). Used to be able to get to it through the Leadership Resources menu item. I was able to log on just now by logging on to cdol.lds.org as suggested below. As Stake Executive Secretary I use CDOL a lot to find other units outside our stake and leaders of same.

Will this link be activated in the future. Perhaps there is some development going on?

User avatar
aebrown
Community Administrator
Posts: 15123
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Re: MLS 3.5.1 Download Link Dead

Postby aebrown » Fri Dec 28, 2012 6:49 pm

veehb wrote:The link to CDOL in LDS.org does not work

[Moderator note: This post was originally in the MLS 3.5.1 Download Link Dead topic; I moved it to the relevant topic.]

Please don't start a new issue in an existing topic; instead, find a topic that deals with your issue, or start a new topic.

As you can see from this topic, this is a broken link in the Leader Resources section of LDS.org; there are many other ways to access CDOL that you can use while we wait for the link to be fixed.

moberle
New Member
Posts: 17
Joined: Mon Oct 15, 2012 8:56 am

Re: Church Directory of Organizations and Leaders Not Access

Postby moberle » Fri Jan 04, 2013 1:31 pm

*BUMP*

I have been unable to access CDOL as linked from Cleark/Leader Resources for several days.

Have tried different PCs, FF and IE. No joy.

Is there an application/service status page anywhere on tech.lds.org where we can view app/service status? It would probably obviate the need for posts such as mine.

-Mike O

russellhltn
Community Administrator
Posts: 28403
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Directory of Organizations and Leaders Not Access

Postby russellhltn » Fri Jan 04, 2013 1:37 pm

moberle wrote:Is there an application/service status page anywhere on tech.lds.org where we can view app/service status? It would probably obviate the need for posts such as mine.


Do you realise that the complaint is that the link is bad, not that the service is down. Have you tried going to cdol.lds.org? I tried it just now and it's working fine.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

moberle
New Member
Posts: 17
Joined: Mon Oct 15, 2012 8:56 am

Re: Church Directory of Organizations and Leaders Not Access

Postby moberle » Fri Jan 04, 2013 1:49 pm

Aw shucks, I guess I am just not as bright as you. :-) I should have been more specific. Of course a service status page would be nice in any case. :-)

I suppose I'll have to add these direct URLs to my own monitoring and stop using the leader resources.

Of course I can work around the link by going straight to the CDOL. Consider that if the leader resources links are broken and that is the launch point for most users then the broader perception is that the CDOL (or anything else linked) is broken.

User avatar
Mikerowaved
Community Moderators
Posts: 3854
Joined: Sun Dec 23, 2007 12:56 am
Location: Layton, UT

Re: Church Directory of Organizations and Leaders Not Access

Postby Mikerowaved » Fri Jan 04, 2013 2:26 pm

moberle wrote:...then the broader perception is that the CDOL (or anything else linked) is broken.

This is a good point, mostly because this particular bad link doesn't generate an obvious 404 or other error, it simply times out, implying the service you are trying to reach is not available.

The problem as I see it is the embedded links pointing to the CDOL page are far too verbose, and as such, are prone to errors. For those with appropriate callings, the link provided by the "Tools" drop-down (found at the top of most pages) for CDOL points to https://cdol.lds.org/cdol/security/login.jsf, when simply pointing to https://cdol.lds.org/ would accomplish the same thing, but remain immune to changes that affect the exact login URL; which, BTW, is what happened to the CDOL link on the Leader page, which is pointing to the outdated https://cdol.lds.org/cdol/sso/login.jsf login page.
So we can better help you, please edit your Profile to include your general location.


Return to “Leader and Clerk Resources”

Who is online

Users browsing this forum: No registered users and 1 guest