Church Directory of Organizations and Leaders Not Accessible

Discussions about the Leader and Clerk Resources on lds.org.
jonesrk
Church Employee
Church Employee
Posts: 1867
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Church Directory of Organizations and Leaders Not Access

Postby jonesrk » Fri Jan 04, 2013 2:30 pm

Mikerowaved wrote:The problem as I see it is the embedded links pointing to the CDOL page are far too verbose, and as such, are prone to errors. The link provided by the "Tools" drop-down (found at the top of most pages) points to "https://cdol.lds.org/cdol/security/login.jsf", when simply pointing to "https://cdol.lds.org/" would accomplish the same thing, but remain immune to changes that affect the exact sign-in URL; which, BTW, is what happened to the CDOL link on the Leader page, which is pointing to the outdated "https://cdol.lds.org/cdol/sso/login.jsf" sign-on page.

The https://cdol.lds.org/cdol/sso/login.jsf is what they should be (if everything were working). That link recognizes that you have signed in to lds.org and automatically signs you in to CDOL. The problem is that currently it doesn't setup everything correctly. The tools menu use to point their too, but was easier to change until the sso link can be fixed.
With the holidays and people being off we haven't gotten the right people together to figure out where the link is broken.
Ryan Jones
CDOL Developer
Stake Assistant Clerk

russellhltn
Community Administrator
Posts: 28527
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Church Directory of Organizations and Leaders Not Access

Postby russellhltn » Fri Jan 04, 2013 2:35 pm

moberle wrote:Of course I can work around the link by going straight to the CDOL. Consider that if the leader resources links are broken and that is the launch point for most users then the broader perception is that the CDOL (or anything else linked) is broken.


Thanks. We're aware of that, and as you can see, the employees are aware of that. I just wanted to make sure you knew of the workaround so you can cdol now instead of waiting for it to be fixed.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

jonesrk
Church Employee
Church Employee
Posts: 1867
Joined: Tue Jun 30, 2009 7:12 am
Location: Farmington, UT, USA

Re: Church Directory of Organizations and Leaders Not Access

Postby jonesrk » Fri Jan 11, 2013 2:02 pm

The link to CDOL from Clerk and Leader Resources has been fixed.
Ryan Jones
CDOL Developer
Stake Assistant Clerk


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