eliott.mourier wrote:As a Young Men President in my ward in France, I've never been able to get access to the full ward directory, neither on the lds.org nor on the LDSTools apps. I actually only see about 15 membres listed. Always the same list with both active and totally inactive people who have probably never ever created an LDS account. That means I cannot even see my Young Men which is really problematic.
I was hoping that the new release would correct this bug who makes the directory useless for most of the ward. When I was consellor in the Bishopric i had no problem and the whole list was being displayed. It seems that there is a permission issue here.
I believe this has to do with privacy laws. In most or all of Europe, members need to "opt in" to show their membership information on the directory. When you're in the bishopric, you get to see everyone, but others are not able to.
I assume the way this works is that everyone has permission defaults to "leadership only" in these countries. It's possible that a clerk has changed the permissions for people who have never created an LDS Account.
My experience is that very few people proactively manage their directory preferences. As a clerk, I'm taking pictures and uploading them and changing view preferences for people. If you would like more people in your ward to appear in the directory, I suggest you coordinate a program to have a clerk contact people to see if they would like to change their setting. If you have wireless internet in your building, then get a clerk who has a tablet or laptop who can make the permission change on the spot while talking with the members.