abc46 wrote:Looking at my member record, there is a "Preferred Name" field that is not populated. Perhaps it is looking in that field, and then not defaulting to the "Member Name" field when that field is empty. It doesn't appear that I can change my own Preferred Name online, but I'll try on Sunday. If this is the issue, then the Member Name field should probably be used as the backup when there is no Preferred Name.
It should be falling back to the member name if there is no preferred name.