Past Quarter not loading

Discussions about the Leader and Clerk Resources on lds.org.
mericksen9
New Member
Posts: 2
Joined: Tue Jan 01, 2019 6:00 pm

Past Quarter not loading

Postby mericksen9 » Tue Jan 01, 2019 8:07 pm

I'm a RS pres trying to enter info from the last quarter minstering reports, and whenever I click on the option to switch from current to past quarter, it doesn't display anything on the page.
I reset my log-in, restarted the browser, refreshed, made sure cookies and pop ups were allowed, and tried going to that page different ways. Everything else on the page is working ok.
How do I make it work? Thank you!

jdlessley
Community Moderators
Posts: 7241
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Past Quarter not loading

Postby jdlessley » Tue Jan 01, 2019 9:03 pm

There is nothing wrong with what you are doing and there is no issue on your end. I ran into the same issue after reading your post and checking it out on three browsers. I sent feedback using the feedback link on the page. It should be cleared up once the problem is looked into.

It would help if all who experience this issue send feedback using the feedback link at the bottom of the page.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

ryansmith
New Member
Posts: 1
Joined: Sun Jul 08, 2018 8:07 am

Re: Past Quarter not loading

Postby ryansmith » Wed Jan 02, 2019 11:37 am

I also experienced the same issue (EQ Ministering Secretary). I clicked on the Feedback link at the bottom of the page where the previous quarter's data should have appeared.

dandaman74
New Member
Posts: 6
Joined: Sun Oct 22, 2017 8:39 am
Location: Springville, Utah

Re: Past Quarter not loading

Postby dandaman74 » Wed Jan 02, 2019 4:05 pm

I called the global service center today to escalate the issue and they said they have a ticket open to repair it.

nmecantwin73
Member
Posts: 171
Joined: Thu Oct 11, 2007 8:36 am
Location: Utah

Re: Past Quarter not loading

Postby nmecantwin73 » Thu Jan 03, 2019 3:21 pm

It appears the Previous Quarter option is working again for me.

mericksen9
New Member
Posts: 2
Joined: Tue Jan 01, 2019 6:00 pm

Re: Past Quarter not loading

Postby mericksen9 » Sat Jan 05, 2019 4:37 pm

It is working for me, now! Thank you everyone!


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