Formatting for "send a message"

Discussions about the Leader and Clerk Resources on lds.org.
gwillden
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Re: Formatting for "send a message"

Postby gwillden » Tue Oct 06, 2020 4:49 pm

scgallafent wrote:The point was never to have a full-featured rich formatter. When we implemented the formatting in the editor, we made a specific, conscious decision to support some basic formatting but not to try to implement a full-featured editor.


The problem is that the formatting options that the UI provides are not all supported in the email that is generated. For example I tried creating a table with some contents. I set the border color. The border does not show up in the email. That really limits the usefulness of tables in formatting the messages.

lajackson
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Re: Formatting for "send a message"

Postby lajackson » Wed Oct 07, 2020 9:06 pm

gwillden wrote:The problem is that the formatting options that the UI provides are not all supported in the email that is generated.

"Basic formatting" means bold, italics, and underline. You can also set a bullitized list. Anything else, including tables, is not simple formatting. It may be stone age stuff, but it is what it is.

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kd7mha
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Re: Formatting for "send a message"

Postby kd7mha » Thu Oct 08, 2020 4:55 am

lajackson wrote:
gwillden wrote:The problem is that the formatting options that the UI provides are not all supported in the email that is generated.

"Basic formatting" means bold, italics, and underline. You can also set a bullitized list. Anything else, including tables, is not simple formatting. It may be stone age stuff, but it is what it is.


while I would agree, the fact remains that there are table formatting options in the send a message application but that formatting is not sent in the message
the received message has a table but there is no formatting

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received table.jpg
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gwillden
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Re: Formatting for "send a message"

Postby gwillden » Thu Oct 08, 2020 6:23 am

kd7mha wrote:
lajackson wrote:
gwillden wrote:The problem is that the formatting options that the UI provides are not all supported in the email that is generated.

"Basic formatting" means bold, italics, and underline. You can also set a bullitized list. Anything else, including tables, is not simple formatting. It may be stone age stuff, but it is what it is.


while I would agree, the fact remains that there are table formatting options in the send a message application but that formatting is not sent in the message
the received message has a table but there is no formatting


Yes. This exactly. The UI allows you to create a table. I'm not talking about copy-pasting a table in. The UI allows you to create a table and set various properties including border color, background color, etc. Those options are not included in the generated email. If the options are not actually supported, then they should be removed from the UI since it gives false hope and leads to even more frustration when a new person spends time trying to format a message to only have it come out very poorly.

Tables are very very helpful. It wouldn't take much to fix the problem. If the backend would simply drop in a <style> tag with the table properties, it would work much better for users.

Hilohi
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Re: Formatting for "send a message"

Postby Hilohi » Sat Oct 24, 2020 12:54 pm

Any chance the formatting can be fixed so that the line breaks in the email that is sent to the members actually appear as how the email was drafted?

drepouille
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Re: Formatting for "send a message"

Postby drepouille » Sat Oct 24, 2020 2:01 pm

I wonder if the Send a Message app should be changed to send text messages to cell phones, rather than sending email messages. Text messages are usually short, simple, and unformatted.
Dana Repouille, Plattsmouth, Nebraska


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