LCR “Send a Message” application NOT sending to yahoo.com accounts

Discussions about the Leader and Clerk Resources on lds.org.
qcannon
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Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby qcannon » Sun Aug 22, 2021 6:31 am

We're having this issue in our stake as well. Following this thread.

zythra
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Joined: Thu Nov 10, 2011 9:07 pm

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby zythra » Sun Aug 22, 2021 10:10 am

We are also having this issue, but in addition to the AOL and Yahoo addresses we have 2 members with church addresses (@churchofjesuschrist.org) who were also rejected. We're in a sad state when the church domains are rejecting their own emails. :roll:

silus99
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Location: Salem, OR

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby silus99 » Sun Aug 22, 2021 11:37 am

I had contacted headquarters about this and they acknowledged the issue and are working on it.

drepouille
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Location: Plattsmouth, NE

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby drepouille » Sun Aug 22, 2021 12:07 pm

zythra wrote: Sun Aug 22, 2021 10:10 am We are also having this issue, but in addition to the AOL and Yahoo addresses we have 2 members with church addresses (@churchofjesuschrist.org) who were also rejected. We're in a sad state when the church domains are rejecting their own emails.
Are byu.edu email addresses also being rejected?
Dana Repouille, Plattsmouth, Nebraska

peeryfamily
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Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby peeryfamily » Sun Aug 22, 2021 9:51 pm

I am in the Alta View Stake - Sunridge Ward and have run into this problem both on a stake and a ward level.
I realize that the church is working on it. For now we will have to string addresses onto a personal email and send them out on our own server.
Please - please - send out a system wide message when the answer has been found so we know what is going on!
Thanks - James Peery

NathanWWaite
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Joined: Sat May 20, 2017 4:18 pm

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby NathanWWaite » Sun Aug 22, 2021 10:30 pm

The church server's domain and email address (noreply@churchofjesuschrist.org) has been marked by Yahoo and AOL as a source of Spam and are now currently blocked. Resolution will not be simple.
1. The church can petition AOL and Yahoo to remove their email servers from the black list. (I hope they do this).
2. Leaders can ask members to request from Yahoo and AOL to allow noreply@churchofjesuschrist.org emails through to their inboxes. (Current process probably won't stop the automatic blacklist blockage).
3. Leaders can use their personal email accounts to send out church emails in the mean time.
4. Leaders can ask members to not use Yahoo and AOL email accounts for church communications (least effective as members will do what they want and may not monitor other accounts often).
5. Other solutions, please add your suggestions as we work our way through this large inconvenience.

zaneclark
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Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby zaneclark » Mon Aug 23, 2021 8:53 am

Is this just a coincidence that AOL and Yahoo would choose the exact same time to block church emails?

garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: Near Milwaukee, Wisconsin, United States

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby garystroble » Mon Aug 23, 2021 10:37 am

zaneclark wrote: Mon Aug 23, 2021 8:53 am Is this just a coincidence that AOL and Yahoo would choose the exact same time to block church emails?
No, same ownership, basically same company now.

garystroble
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Joined: Thu Oct 20, 2016 4:34 pm
Location: Near Milwaukee, Wisconsin, United States

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby garystroble » Mon Aug 23, 2021 2:49 pm

I just send 2 test emails to a few in the ward and they went through to an aol recipient. The problem appears to be fixed.

karlburk
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Joined: Thu May 05, 2011 12:29 am

Re: LCR “Send a Message” application NOT sending to yahoo.com accounts

Postby karlburk » Mon Aug 23, 2021 9:05 pm

Some success is good news (and it appears to work for us now too!), but I would second an earlier request that a notification be posted here confirming a resolution to the issue. (An explanation of how it was resolved would be appreciated as well :) )


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