Member missing from Member Tools

Any discussions around the Member Tools App on various mobile and electronic devices
boydtd
New Member
Posts: 1
Joined: Sun Jul 21, 2019 9:48 am

Member missing from Member Tools

Postby boydtd » Mon Aug 05, 2019 7:41 am

My account does not see Bishop [--- personal information removed ---] - Winslow Arizona Stake. Nor his family.
I do see him in the building locator app.
I have tried to sync, re-install LDS tool app. My home computer has the same issue.
[--- personal information removed ---]
Last edited by scgallafent on Mon Aug 05, 2019 9:07 am, edited 1 time in total.
Reason: Remove personal information

scgallafent
Church Employee
Church Employee
Posts: 2121
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Member missing from Member Tools

Postby scgallafent » Mon Aug 05, 2019 9:12 am

boydtd wrote:My account does not see Bishop [--- personal information removed ---] - Winslow Arizona Stake. Nor his family.
I do see him in the building locator app.
I have tried to sync, re-install LDS tool app. My home computer has the same issue.
[--- personal information removed ---]

The bishop has his household privacy setting set to "ward," which means that his household can only be seen by members of his ward and by certain stake leadership callings.

I removed your personal information and the bishop's personal information from your post. This is a public forum that is viewable by anyone on the Internet. I also moved it into its own topic. The forum code of conduct recommends that you "do not start a new topic in an existing thread; instead start a new thread."


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