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Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 8:37 am
by TKalma
I can’t get tools to show my Temple’s or nearest temples

Re: Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 11:14 am
by jdlessley
TKalma wrote:I can’t get tools to show my Temple’s or nearest temples

It has been down for several weeks now.

Re: Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 11:24 am
by Biggles
FWIW - It’s working fine in my iPad version of Member Tools

Re: Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 12:24 pm
by russellhltn
I just synced and it's working for me on Android.

Re: Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 5:16 pm
by jdlessley
russellhltn wrote:I just synced and it's working for me on Android.

I synced on my Android three times today, my third just now, and I have nothing for temple data.

Re: Member Tools doesn't show temple info

Posted: Mon Sep 16, 2019 6:03 pm
by russellhltn
I deleted the data and synced - I'm also not seeing temple data.

I sent feedback.

Re: Member Tools doesn't show temple info

Posted: Fri Sep 20, 2019 9:29 am
by rjtolman
Temples are gone on IOS devices on version 3.6.2; which I believe is the latest IOS version.

It has been a mess for several weeks.

I was told the developer was the one that removed in preparation for a new version.

Who knows

Wish they would hire or call a missionary to monitor this web site.

Please fix this or hire the developers

Just a mess especially if you are traveling.

Re: Member Tools doesn't show temple info

Posted: Fri Sep 20, 2019 9:59 am
by davesudweeks
If you are using a smart phone (I'm assuming you are), you can open a browser on your phone and go to churchofjesuschrist.org/temples/list
This will give you all the information that would be in member tools and more.

Re: Member Tools doesn't show temple info

Posted: Sat Dec 28, 2019 11:25 am
by steveeug
Brethren and Sisters of the Church Development team,
Why is this not a priority to fix this issue?
It would seem that finding info on temples in an efficient manner would be.

Re: Member Tools doesn't show temple info

Posted: Sat Dec 28, 2019 12:49 pm
by jdlessley
steveeug wrote:Brethren and Sisters of the Church Development team

The Forum is user-to-user self help. As such, it is not for official support. The chance of someone who can take action on this issue seeing this thread is extremely slim. The official method to get this issue to those who can do anything is through the in-app feedback. In the Android version it is located in Help > Contact Us.