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Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Nov 08, 2020 11:42 pm
by LorraineAnnetteBoudreau
I can't sign in on my Iphone 7, cause it keeps doing updates, but doesn't finish updating. So I have signed in about 8 times but the updates start over again.
I was able to log in on my computer, but I can't get to the directory. I am suppose to see who my ministering sisters are, cause Relief Society said she updated today.

Re: "Member Tools Services are not available. Please try again later"

Posted: Mon Nov 09, 2020 1:26 am
by russellhltn
LorraineAnnetteBoudreau wrote:I am suppose to see who my ministering sisters are, cause Relief Society said she updated today.
The RS should be discussing the families with you and not reverting the electronic version of "little slips of paper".

General Handbook 21.3:
After the bishop has given approval, a member of the elders quorum or Relief Society presidency meets with ministering brothers or sisters to give them their assignments and to counsel about the strengths, needs, and challenges of those to whom the brothers or sisters minister. This conversation may take place in a ministering interview or whenever needed.

Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Jun 13, 2021 9:28 am
by ryandsmith86
Having the issue described above as well. On an iPhone and I've tried deleting and reinstalling the app multiple times.

Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Jun 13, 2021 11:05 am
by russlowry
iPhone XS Max, iOS 14.6 - member tools app not working for several weeks now. Wouldn’t update several weeks ago. Deleted app and reinstalled and now I can’t login. Getting error “member tool services are unavailable”. Username and password work fine on the website.
Does anyone read these messages?

Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Jun 13, 2021 11:08 am
by rmrichesjr
russlowry wrote:...
Does anyone read these messages?
Please be aware that this is a user-to-user discussion forum. This is not an official help/support request channel. These messages are read by others, some of whom experience similar difficulties, and some of whom try to help as they have opportunity. If none of any suggestions help resolve the difficulties you are experiencing, please use the 'Feedback' button or link in the app or on the website.

Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Jun 13, 2021 11:55 am
by knutester
I’m having the exact same problem as many others. I’ve changed wards now and I can’t see my new ward because it won’t update my info.

Re: "Member Tools Services are not available. Please try again later"

Posted: Sun Jul 18, 2021 11:01 am
by bradweech
I and my wife are having the same problem.