LDS Tools....New App

Any discussions around the Member Tools App on various mobile and electronic devices
bonwmobley
New Member
Posts: 1
Joined: Mon Nov 05, 2012 9:22 am

problem with lds tools ap

Postby bonwmobley » Mon Nov 05, 2012 9:24 am

The problem I am experiencing with this ap is that the directory comes up blank, with no names as well as the calling part. The only part that has any information is the calendar.
I've deleted the ap and downloaded again with the same problems. Any idea how to solve this?????

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Biggles
Senior Member
Posts: 1330
Joined: Tue May 27, 2008 4:14 am
Location: Watford, England

Postby Biggles » Mon Nov 05, 2012 9:40 am

If you were trying to do this yesterday, its highly unlikely that the sync went through, especially if you live in the USA. On Sundays the Church servers experience very high loads and more often than not fail to sync at all!

You don't say which platform you are using (IOS, Android etc). From my experience with the IOS version, Sunday is the day to avoid trying to download any data. I believe the Church is in the process of updating its servers, but we don't know how long that will take!

At the moment just avoid Sundays, for syncing purposes, until the situation is resolved!


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