Can't see ministering assignments

Discussions around the Android version of the Member Tools application
pspencerlds
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Joined: Mon Aug 06, 2018 11:24 am

Re: Ministering assignment report

Postby pspencerlds » Sat Aug 11, 2018 3:28 am

I have the latest version of lds tools but can't seem to see any ministering tab on my Samsung 8 to see my assignment...I'm sure it's user error but can't seem to find it anywhere . when I click on my name under directory I see name household calling contact and membership info...but can find anything about ministering info...I have 3.5 version... thoughts?

I and my husband are having this same issue. Android 6.0.1, Samsung Galaxy S5. How do we resolve this?

russellhltn
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Location: U.S.

Re: Can't see ministering assignments

Postby russellhltn » Sat Aug 11, 2018 10:28 am

Use the in-app feedback to send a report. That sends additional information to help diagnose the problem.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

nikkibarton
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Joined: Tue Oct 11, 2016 2:33 pm

Re: Can't see ministering assignments

Postby nikkibarton » Sat Aug 11, 2018 11:54 am

Having the exact same issue

medgerly
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Joined: Wed Apr 04, 2018 2:09 pm

Re: Ministering assignments

Postby medgerly » Sat Aug 11, 2018 5:49 pm

I used to be able to see the ministering assignments on my lds tools app, however, I recently can't find this section anymore on my android.

jdlessley
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Location: USA, TX

Re: Ministering assignments

Postby jdlessley » Sat Aug 11, 2018 9:32 pm

medgerly wrote:I used to be able to see the ministering assignments on my lds tools app, however, I recently can't find this section anymore on my android.

See this post for possible reasons for android users.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

mspart
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Re: Can't see ministering assignments

Postby mspart » Sat Sep 01, 2018 9:01 am

Hi scgallafent,

You seem to be in the know. Why does lds tools no longer sync on my fire tablet?

lajackson
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Location: US

Re: Can't see ministering assignments

Postby lajackson » Sat Sep 01, 2018 1:44 pm

mspart wrote:Why does lds tools no longer sync on my fire tablet?

Based on other posts in the Forum (see this post and previous posts in that same topic), it appears that LDS Tools on Kindle devices is no longer supported and the software has been removed from the Kindle store.

The Ministering portion of LDS Tools is new software and was written to support the security requirements of Google (and Apple). This has likely contributed to LDS Tools no longer working on Kindle devices.

scgallafent works in the same building as the LDS Tools developers and runs into them from time to time. He has shared many of his insights here at the Forum. If he runs into any more information in what little spare time he has, I am sure he will share. He has been very good about that.

mspart
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Re: Can't see ministering assignments

Postby mspart » Sat Sep 01, 2018 6:22 pm

Thank you for your answer lajackson,

I just don't understand why the church is not coming forth with this. Not fair that they know they caused us a problem and not say anything. They could say, sorry, but we just can't do security and have it be on Fire tablets, or they could say, we are working on it and our intent is to make it happen in 3 weeks. Something. As the Elders Quorum President in my ward, I rely on this being on my fire tablet. This is a huge disadvantage for me.

scgallafent
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Re: Can't see ministering assignments

Postby scgallafent » Tue Sep 04, 2018 8:47 am

mspart wrote:I just don't understand why the church is not coming forth with this. Not fair that they know they caused us a problem and not say anything. They could say, sorry, but we just can't do security and have it be on Fire tablets, or they could say, we are working on it and our intent is to make it happen in 3 weeks. Something. As the Elders Quorum President in my ward, I rely on this being on my fire tablet. This is a huge disadvantage for me.

From what little I have heard, I'm not optimistic that there will be much progress on the Amazon tablets in the short term.

mspart
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Re: Can't see ministering assignments

Postby mspart » Tue Sep 04, 2018 5:59 pm

Thank you scgallafent, I appreciate what you and lajackson have shared.

I'm just left wondering why the church hasn't made this known to any of us. That just blows my mind.

mspart


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