SOLUTION: LDS directory services are unavailable

Discussions around the Android version of the Member Tools application
swidmann1
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Posts: 14
Joined: Sun Sep 11, 2011 4:02 pm
Location: Temple, Texas, USA

SOLUTION: LDS directory services are unavailable

Postby swidmann1 » Wed Jan 09, 2019 7:37 pm

I've been having the same problem in receiving this error message when synching. Ultimately I uninstalled the LDS Tools app and reinstalled it on my phone. BINGO, that solved the synching problem for me.

llreef
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Posts: 1
Joined: Fri Feb 08, 2019 11:58 am

Re: SOLUTION: LDS directory services are unavailable

Postby llreef » Fri Feb 08, 2019 12:00 pm

I've uninstalled and installed several times and still can't sync!!! So frustrated!

deeter84
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Posts: 3
Joined: Tue May 09, 2017 2:46 pm

Re: SOLUTION: LDS directory services are unavailable

Postby deeter84 » Mon Feb 11, 2019 4:10 pm

Same problem. I've also uninstalled and reinstalled. I agree, very frustrating!

jefferson09
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Posts: 1
Joined: Sun Aug 05, 2018 8:54 pm

Re: SOLUTION: LDS directory services are unavailable

Postby jefferson09 » Tue Feb 12, 2019 12:32 pm

I am having the same problem.

WJederberg
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Joined: Thu Jan 05, 2017 5:29 am

Re: SOLUTION: LDS directory services are unavailable

Postby WJederberg » Sat Feb 16, 2019 7:04 am

I am having the same problem with my phone and notepad. My phone has the right OS (5.11). This is very frustrating. All was well two weeks ago. I have uninstalled and reinstalled several time on both devices. :roll:

lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: SOLUTION: LDS directory services are unavailable

Postby lajackson » Sat Feb 16, 2019 10:35 am

There is a problem with the LDS Tools for Android sync function that is being worked. Unfortunately, there is no estimated fix time.

yeardleys
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Joined: Thu Oct 11, 2018 4:18 pm

Re: SOLUTION: LDS directory services are unavailable

Postby yeardleys » Sat Feb 23, 2019 8:47 am

Where was it posted that a fix action was occurring? What is the fix action? What was the sync problem specifically?

lajackson
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Location: US

Re: SOLUTION: LDS directory services are unavailable

Postby lajackson » Sat Feb 23, 2019 10:19 am

yeardleys wrote:Where was it posted that a fix action was occurring? What is the fix action? What was the sync problem specifically?

The problem has been discussed at length in a number of topics here at the Forum. A revised version of the app (3.5.4) was released a few days ago.

It is my understanding that there was an interface problem. LDS Tools gets most of its information from other services, and it appears that one of the services returned an unexpected response that LDS Tools was not able to handle.

clydewogden
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Joined: Wed Sep 04, 2019 12:59 pm

Re: SOLUTION: LDS directory services are unavailable

Postby clydewogden » Wed Sep 04, 2019 1:08 pm

I am having the same problem.
Things were fine until 2 weeks ago.
I tried to access leaders and clerks account and all I get is this error message:

Corus
Internal Server Error

checking the address box is shows--nrcorus.churchofjesuschrist.org corus
Help
Clyde Ogden,
[personal contact information removed - this is a public forum]
Last edited by russellhltn on Wed Sep 04, 2019 4:13 pm, edited 1 time in total.
Reason: personal contact information removed - this is a public forum

russellhltn
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Location: U.S.

Re: SOLUTION: LDS directory services are unavailable

Postby russellhltn » Wed Sep 04, 2019 4:14 pm

clydewogden wrote:I am having the same problem.
Things were fine until 2 weeks ago.
I tried to access leaders and clerks account and all I get is this error message:

Are you using a web browser, or using the Member Tools app in Android?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.


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