SOLUTION: LDS directory services are unavailable

Discussions around the Android version of the Member Tools application
erikwillis
New Member
Posts: 1
Joined: Sun Sep 13, 2020 8:58 am

Re: SOLUTION: LDS directory services are unavailable

Post by erikwillis »

I have the same problem.
elamborn
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Posts: 1
Joined: Sun Sep 27, 2020 10:16 am

Re: SOLUTION: LDS directory services are unavailable

Post by elamborn »

I had this problem on my Android phone. An uninstall then install the new "Member Tools" worked for me.
jonkrite
New Member
Posts: 1
Joined: Sun Sep 27, 2020 2:19 pm

Re: SOLUTION: LDS directory services are unavailable

Post by jonkrite »

Same issue, tried manually granting all permissions. Tried uninstalling and reinstalling etc.

Pixel 3a XL running Android 11
russellhltn
Community Administrator
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: SOLUTION: LDS directory services are unavailable

Post by russellhltn »

jonkrite wrote:Same issue, tried manually granting all permissions. Tried uninstalling and reinstalling etc.

Pixel 3a XL running Android 11
For all the people having problems, do you have extra access to the membership records?

I have none and it has been working for me.

Pixel 3a running Android 10.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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kd7mha
Member
Posts: 251
Joined: Thu Mar 13, 2008 2:27 pm
Location: Logan, Utah

Re: SOLUTION: LDS directory services are unavailable

Post by kd7mha »

sometimes mine updates and sometimes it fails

Pixel 3 running Android 11
Ward Assistant Clerk
There are 11 types of people. Those who understand Gray Code and those that don't.
huge29
New Member
Posts: 2
Joined: Sun Nov 01, 2020 9:46 am

Re: SOLUTION: LDS directory services are unavailable

Post by huge29 »

I'm experiencing identical problem. Looks like it has been occurring for about 18 months. Anyone finally get it working or are you all still out of commission?
I've done everything recommended and same error.
TIA.
Daniel
huge29
New Member
Posts: 2
Joined: Sun Nov 01, 2020 9:46 am

Re: SOLUTION: LDS directory services are unavailable

Post by huge29 »

huge29 wrote:I'm experiencing identical problem. Looks like it has been occurring for about 18 months. Anyone finally get it working or are you all still out of commission?
I've done everything recommended and same error.
TIA.
Daniel
Working fine this morning....
mamavogler
New Member
Posts: 1
Joined: Sun Nov 08, 2020 8:37 pm

Re: SOLUTION: LDS directory services are unavailable

Post by mamavogler »

I am having the exact same problem today on Android app: "Member Service Tools are currently unavailable." I uninstalled the app, restarted the phone, reinstalled the app. This solved nothing.
resdelbegafria
New Member
Posts: 1
Joined: Sun Jan 17, 2021 8:08 am

Re: SOLUTION: LDS directory services are unavailable

Post by resdelbegafria »

My lds tools is unavailable.what can I do help pls...
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