LDS Tools won't complete syncing

Discussions around the Android version of the Member Tools application
jdlessley
Community Moderators
Posts: 7232
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: LDS Tools won't complete syncing

Postby jdlessley » Sun Jun 23, 2019 6:02 pm

roycedeanriddle wrote:I am having the same issue. I got a new Iphone 6S and installed the Church Tools app yesterday. Gospel library and desktop sign in work just fine but the Tools App won't sync and authenticate just saying "Tools is not available" in a pop-up.

This is typical on Sundays when the server loads are high. Try again on Monday or later.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

jaredlaney
New Member
Posts: 4
Joined: Wed Aug 10, 2016 2:44 pm

Re: LDS Tools won't complete syncing

Postby jaredlaney » Tue Jun 25, 2019 2:54 am

No, I spoke with 10-20 having the issue on Sunday and yesterday in my ward (Monday). Seems like a larger issue this time.

scgallafent
Church Employee
Church Employee
Posts: 2116
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: LDS Tools won't complete syncing

Postby scgallafent » Tue Jun 25, 2019 9:12 am

There were server issues on both Sunday (a good portion of the day) and Monday (mid-day for a couple of hours). They should be resolved now. If it is still occurring, it is not likely to be server-related.

wyattJackson06
New Member
Posts: 4
Joined: Wed Jun 26, 2019 1:22 pm

Re: LDS Tools won't complete syncing

Postby wyattJackson06 » Wed Jun 26, 2019 1:35 pm

kerwinsevilla wrote:I'm also not able to complete the process. It just returns to the log in screen. I have uninstalled it and downloaded the newest version in playstore, but it still won't work like before. I was hoping to use it for training the Elders' Quorum and Relief Society presidencies on recording ministering interviews. Thanks.

I have the same problem. On my RCA, running the version of Android Marshmellow (i think), It works just fine. I signin set my pin, and do whatever. On my Amazon Kindle Fire using Amazon Freetime, I'll download LDS tools, sign-in, and it will sync, then take me back to the login screen.

User avatar
sbradshaw
Senior Member
Posts: 4467
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: LDS Tools won't complete syncing

Postby sbradshaw » Thu Jun 27, 2019 11:10 am

wyattJackson06 wrote:On my Amazon Kindle Fire using Amazon Freetime, I'll download LDS tools, sign-in, and it will sync, then take me back to the login screen.

Kindle devices no longer support Member Tools – I'm surprised you're still able to download it (are you using a third-party app store?).
Samuel Bradshaw • If you desire to serve God, you are called to the work.

User avatar
johnshaw
Senior Member
Posts: 2119
Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: LDS Tools won't complete syncing

Postby johnshaw » Fri Jun 28, 2019 7:19 am

sbradshaw wrote:
wyattJackson06 wrote:On my Amazon Kindle Fire using Amazon Freetime, I'll download LDS tools, sign-in, and it will sync, then take me back to the login screen.

Kindle devices no longer support Member Tools – I'm surprised you're still able to download it (are you using a third-party app store?).


I download the google app store on mine and all the apps work perfectly.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense

wyattJackson06
New Member
Posts: 4
Joined: Wed Jun 26, 2019 1:22 pm

Re: LDS Tools won't complete syncing

Postby wyattJackson06 » Fri Jul 19, 2019 4:02 pm

sbradshaw wrote:Kindle devices no longer support Member Tools – I'm surprised you're still able to download it (are you using a third-party app store?).

I am using the Amazon freetime download catalog. I sugest that you read up on Amazon freetime.

russellhltn
Community Administrator
Posts: 26619
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS Tools won't complete syncing

Postby russellhltn » Fri Jul 19, 2019 5:46 pm

wyattJackson06 wrote:I sugest that you read up on Amazon freetime.

How does freetime relate to Member Tools? I don't see a connection.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.

credible0
New Member
Posts: 1
Joined: Sun Jul 21, 2019 11:52 am

Re: LDS Tools won't complete syncing

Postby credible0 » Sun Jul 21, 2019 12:01 pm

Thank you so much for the indeed, incredible concept to share with. I do admire the effort and will continue to learn from these forums.

wyattJackson06
New Member
Posts: 4
Joined: Wed Jun 26, 2019 1:22 pm

Re: LDS Tools won't complete syncing

Postby wyattJackson06 » Sun Aug 04, 2019 5:24 pm

russellhltn wrote:
wyattJackson06 wrote:I sugest that you read up on Amazon freetime.

How does freetime relate to Member Tools? I don't see a connection.

Sorry, I ment that you read up on some of the innner workings of Freetime so that you can understand how member tools is still avaible in a search. If this isn't of interest to you then you can ignore it.


Return to “Android Member Tools App”

Who is online

Users browsing this forum: No registered users and 1 guest