LDS Tools not working after latest update

Discussions around the Android version of the Member Tools application
lajackson
Community Moderators
Posts: 11472
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Member Tools not working after latest update

#41

Post by lajackson »

scifipam55 wrote:How do I use beta version on my android Samsung S10 Galaxy phone?
If you go to the Play Store and call up the app as if you were going to download it, you can scroll down a ways and find an opportunity to join the beta. If you do that, and there is a beta version out there, you normally will receive it within a few hours.
shawnsbw
New Member
Posts: 2
Joined: Wed Feb 05, 2014 7:41 am

Re: LDS Tools not working after latest update

#42

Post by shawnsbw »

I have tried syncing member tools twice in the last 7 days and it will not sync, it says it is un available? Seems odd when I can access the internet for other apps.
davesudweeks
Senior Member
Posts: 2647
Joined: Sun May 09, 2010 9:16 pm
Location: Washington, USA

Re: LDS Tools not working after latest update

#43

Post by davesudweeks »

shawnsbw wrote:I have tried syncing member tools twice in the last 7 days and it will not sync, it says it is un available? Seems odd when I can access the internet for other apps.
It synced just fine for me this evening (8:37 pm central time). Member Tools version 4.1.0-(101452.5) on Android 9. Are you using any filtering tools on your device? Some other threads have indicated that the filtering services tend to block the church servers for some reason.
jenschill
New Member
Posts: 1
Joined: Sun Nov 15, 2020 11:00 am

Re: LDS Tools not working after latest update

#44

Post by jenschill »

This problem is also happening on iPhones. I don’t have a leadership calling that would give me additional access to information, but I am still experiencing the same things others have mentioned.
skitlem
New Member
Posts: 2
Joined: Mon Jan 13, 2020 3:51 pm

Re: LDS Tools not working after latest update

#45

Post by skitlem »

I'm on android. Join and updated to beta in google play store and it is working now.
dmcranch
New Member
Posts: 1
Joined: Sun Dec 01, 2019 6:30 pm

Re: LDS Tools not working after latest update

#46

Post by dmcranch »

Tools is now failing following the android 10 update on my Galaxy tab A tablet. Like many others, as the ward clerk I need to have a solid portable Tools device. anything in sight??
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