LDS Tools not working after latest update

Discussions around the Android version of the Member Tools application
scgallafent
Church Employee
Church Employee
Posts: 2209
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: LDS Tools not working after latest update

Postby scgallafent » Mon Jun 24, 2019 2:02 pm

brad.j.savage wrote:I cannot sync LDS Tools (Member Tools), so it won't let me into the app at all. It says "Preparing to Sync" for about a minute, then says "Tools is not available". Anybody else having this issue?

There were some issues going on when you posted your message. It is working again.

behiveut
New Member
Posts: 2
Joined: Mon Nov 25, 2019 6:05 pm

Re: LDS Tools not working after latest update

Postby behiveut » Mon Nov 25, 2019 6:08 pm

I can't open my LDS tools app,it keeps closing on me.
How do I get it to reopen.

jdlessley
Community Moderators
Posts: 7370
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: LDS Tools not working after latest update

Postby jdlessley » Mon Nov 25, 2019 9:06 pm

behiveut wrote:I can't open my LDS tools app,it keeps closing on me.
How do I get it to reopen.

I suspect that since you mention the unsupported LDS Tools instead of the current Member Tools that perhaps what you have installed is out of date. Also note the minimum Android Operating system is version 5.5.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?


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