RussellHltn wrote:We must be looking at different screens. It appears the MRN is needed to set up the account, but not to retrieve lost user names or passwords.
My apologies. I am having browser behind a firewall at work issues.
Yes, the members needs their MRN. So have them look at their temple recommend, or give them an IOS. They already know their birthdate.
If they forget their password and remember their login, I think they still need their confirmation date, rather than their birthdate, to get into the system and reset their password. So the IOS gets them their confirmation date, as well.
Still, I don't see a compelling need to walk around with a list of MRNs for the ward. Perhaps if you are having a "sign up for LDSAccount" drive or something. Even then, I think I would just hand out the IOS.