Updates using LDS Tool not saving

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
cchang
Member
Posts: 186
Joined: Mon Apr 17, 2017 7:11 am

Updates using LDS Tool not saving

Postby cchang » Mon Dec 16, 2019 2:33 pm

I tried updating a member's email or phone number and address on LDS Tools but it does not save and update correctly. I have to do it on LCR. Is this correct that any changes to membership records cannot be done on LDS Tools?

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Updates using LDS Tool not saving

Postby jdlessley » Mon Dec 16, 2019 7:24 pm

If you are using LDS Tools instead of the more current Member Tools (the app icon will just say Tools) then there can be some issues. In Member Tools contact information, photos, and privacy settings can be edited.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

cchang
Member
Posts: 186
Joined: Mon Apr 17, 2017 7:11 am

Re: Updates using LDS Tool not saving

Postby cchang » Tue Dec 17, 2019 7:41 pm

jdlessley wrote:If you are using LDS Tools instead of the more current Member Tools (the app icon will just say Tools) then there can be some issues. In Member Tools contact information, photos, and privacy settings can be edited.

Sorry I meant to say Member Tools and not LDS tools. It is not updating correctly in Member Tools.

jdlessley
Community Moderators
Posts: 8041
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Updates using LDS Tool not saving

Postby jdlessley » Wed Dec 18, 2019 8:04 pm

What OS and version is involved and what version of Member Tools is installed?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?

cchang
Member
Posts: 186
Joined: Mon Apr 17, 2017 7:11 am

Re: Updates using LDS Tool not saving

Postby cchang » Sat Dec 21, 2019 3:30 pm

jdlessley wrote:What OS and version is involved and what version of Member Tools is installed?

Members Tools is for iPhone iOS and I currently have version 3.6.3 installed on my phone.


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