Sync and Login Issues

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
jandrus12
New Member
Posts: 4
Joined: Sun Aug 02, 2009 10:24 pm
Location: Idaho Falls, ID USA

Re: Sync and Login Issues

Postby jandrus12 » Thu May 07, 2020 7:20 am

I am also seeing this issue on mobile devices still this morning May 7.

scgallafent
Church Employee
Church Employee
Posts: 2667
Joined: Mon Feb 09, 2009 4:55 pm
Location: Riverton, Utah

Re: Sync and Login Issues

Postby scgallafent » Thu May 07, 2020 8:43 am

They're still working on it.

scrawley1
New Member
Posts: 1
Joined: Tue Jul 07, 2020 12:11 pm

Re: Sync and Login Issues

Postby scrawley1 » Tue Jul 07, 2020 12:23 pm

I downloaded the current APP on to my iPAD Pro 12.9 3rd gen. When I get to the screen where I put my username and password, I enter the info, the system looks like it try's to download and even says households. but it sends me back to the username and password screen like I never entered anything. Any thoughts??

meganll
New Member
Posts: 2
Joined: Sun Jul 12, 2020 8:25 am

Re: Sync and Login Issues

Postby meganll » Sun Jul 12, 2020 8:39 am

scrawley1 wrote:I downloaded the current APP on to my iPAD Pro 12.9 3rd gen. When I get to the screen where I put my username and password, I enter the info, the system looks like it try's to download and even says households. but it sends me back to the username and password screen like I never entered anything. Any thoughts??

I'm having the same issue on my new iphone SE (2020), ios version 13.5.1. It asks me for username and password, then comes to a screen asking me how I'd like to update the app (manually or automatically) but it won't let me actually do anything and after a few moments, returns me to the username and password screen. I'm able to log in just fine on a web browser, so I know it's not my login info. Any help for this would be great!

sjkartchner
New Member
Posts: 3
Joined: Sun Jun 30, 2013 12:25 pm

Re: Sync and Login Issues

Postby sjkartchner » Sun Jul 12, 2020 12:09 pm

Same issue on both iPhone and iPad. Glad to know I'm not the only one.

sjkartchner
New Member
Posts: 3
Joined: Sun Jun 30, 2013 12:25 pm

Re: Sync and Login Issues

Postby sjkartchner » Mon Jul 13, 2020 5:57 am

It's back to working correctly.

meganll
New Member
Posts: 2
Joined: Sun Jul 12, 2020 8:25 am

Re: Sync and Login Issues

Postby meganll » Tue Jul 14, 2020 5:07 pm

For me too! Thanks for posting about it.

dctanner1
New Member
Posts: 1
Joined: Sun Jul 19, 2020 10:31 am

Re: Sync and Login Issues

Postby dctanner1 » Sun Jul 19, 2020 10:35 am

Same problem. Seems to momentarily login and displays Auto Sync or Manual Sync options. Then kicks back out to login screen. Have uninstalled and reinstalled. No change.

lorrine29
New Member
Posts: 1
Joined: Sun Jul 19, 2020 1:08 pm

Re: Sync and Login Issues

Postby lorrine29 » Sun Jul 19, 2020 1:11 pm

Same problem on iphone 6

uvmander
New Member
Posts: 1
Joined: Sun Jul 19, 2020 1:49 pm

Re: Sync and Login Issues

Postby uvmander » Sun Jul 19, 2020 2:11 pm

I am having the same login issue with being questioned about Auto Sync or Manual Sync and getting kicked back out to the login as if I never signed in and I have been trying to resolve it for a week. Any known fixes?


Return to “iPhone/iPad Member Tools App”

Who is online

Users browsing this forum: No registered users and 3 guests