LDS Tools issues continue

Discussions around the iPhone/iPad/iPod Touch versions of the Member Tools Application.
trentlamb
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Then let me weigh-in, because BP is a leader position

Postby trentlamb » Mon Mar 21, 2011 11:14 pm

and since 1.0.5 came out, I haven't been able to even download any data for my LDS Tools.

I keep getting "you are not authorized to access this data", still trying to figure out who else IS authorized or if someone messed up the coding related to my unit when the 1.0.5 update came out.

In any case, I sure wish someone would figure it out, and get this little app up to Ward Tools standards, because I hate having to export, convert and update in three steps.

dannykos
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Postby dannykos » Tue Mar 22, 2011 6:48 pm

just updated to 1.0.7 and am now getting the error message (at about 76%): "There is a problem with your LDS Account. Please contact our Global Service Desk… etc…"

have submitted feedback.

bkcash
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Postby bkcash » Wed Mar 23, 2011 5:37 am

Updated to 1.0.7 this morning and cannot load the callings. It times out at 72% with an error that there is a problem with my LDS account. I tried clearing my data and rebooting my iPad, but the error persists.

bkcash
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Postby bkcash » Wed Mar 23, 2011 5:48 am

Okay, I was able to resolve the problem by uninstalling/reinstalling the LDS Tools app. I recommend a reboot between the uninstall and reinstall.

dannykos
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Postby dannykos » Wed Mar 23, 2011 9:34 am

uninstalled, rebooted, reinstalled, and still no luck.

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Biggles
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Postby Biggles » Wed Mar 23, 2011 10:30 am

Did you download a fresh copy direct from the ITunes store, rather than using the copy on your computer?

dannykos
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Postby dannykos » Wed Mar 23, 2011 11:56 am

yep - fresh copy from app store.

mprusse
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Postby mprusse » Thu Mar 24, 2011 11:02 pm

Same problem here.

dannykos
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Postby dannykos » Fri Mar 25, 2011 11:12 am

can someone make 1.0.6 available for download - while they try and sort the problems with 1.0.7? Having NO access at all is proving to be a real pain!

RossEvans
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Postby RossEvans » Fri Mar 25, 2011 11:28 am

dannykos wrote:can someone make 1.0.6 available for download - while they try and sort the problems with 1.0.7? Having NO access at all is proving to be a real pain!
I don't think that's even possible with any app on the iPhone platform. AFAIK, you can only get whatever version iTunes releases to you after Apple does its own final review of what developers build and submit.

FYI, v 1.0.8, which is intended to fix some of the access problems, has been "in review" at Apple for almost a day now. So there is some light at the end of the tunnel.


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