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Donation Reversed, Check Still Cleared Bank

Posted: Fri Mar 25, 2016 8:07 pm
by NOELCHALLIS
I submitted a donation with an incorrect date. This caused the donation to be reversed. I am good with this because I can just resubmit the donation with the correct date. However, the check for the donation with the incorrect date has cleared my bank. I've received no notification of the funds being returned or of them being credited as a donation in my online donation history.

Re: Donation Reversed, Check Still Cleared Bank

Posted: Fri Mar 25, 2016 10:41 pm
by russellhltn
I'd suggest working with your ward clerk or ward finance clerk. He can contact CHQ to see what's going on.

Re: Donation Reversed, Check Still Cleared Bank

Posted: Mon Apr 04, 2016 4:31 pm
by SparkyMartin
russellhltn wrote:I'd suggest working with your ward clerk or ward finance clerk. He can contact CHQ to see what's going on.

Russell, can we move this to a different thread? This really doesn't have anything to do with Online Donations since this was a check written to the finance clerk and Online Donations will just reflect the same information as MLS in this case.

Re: Donation Reversed, Check Still Cleared Bank

Posted: Mon Apr 04, 2016 5:38 pm
by russellhltn
OK, I moved it to "General Discussions". "Local Unit Finance" is a possibility, but that's aimed more for clerks.