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Need help with mission email

Posted: Mon Apr 04, 2016 9:46 pm
by gmboyd
I have been trying to log into my mission email account and it seems as if it has been deleted. Is there any way that I can recover those emails?

Re: Need help with mission email

Posted: Wed Apr 06, 2016 11:16 am
by russellhltn
You might try contacting the missionary department. My understanding is that the account is deleted after certain number of weeks after your mission ends.

Re: Need help with mission email

Posted: Wed Apr 06, 2016 9:15 pm
by wertdl
MyLDSMail accounts are disabled 60 days after a missionary's release date. The account is purged approximately 18 months after the release date. When the account is disabled, access can be temporarily restored (24 hrs., I believe). Once it's purged, it's gone forever.

You'll want to contact the Global Service Center (801-240-4357) for assistance if you're within the 18-month window, not the Missionary Department.

Re: Need help with mission email

Posted: Wed Apr 06, 2016 9:27 pm
by russellhltn
wertdl wrote:You'll want to contact the Global Service Center (801-240-4357) for assistance if you're within the 60-day window, not the Missionary Department.
You mean the 18-month window?

Re: Need help with mission email

Posted: Wed Apr 06, 2016 9:37 pm
by wertdl
russellhltn wrote:
wertdl wrote:You'll want to contact the Global Service Center (801-240-4357) for assistance if you're within the 60-day window, not the Missionary Department.
You mean the 18-month window?
Yes, thank you. I updated my post.

Re: Need help with mission email

Posted: Thu Dec 29, 2016 1:41 pm
by jamescolemanmiller
What if it's been longer than 18 months since your release date? I have a blog account (which I began as a missionary) that I would like to access, but I am no longer able to because it was attached to my mission email which has been deleted.

Re: Need help with mission email

Posted: Thu Dec 29, 2016 2:13 pm
by russellhltn
jamescolemanmiller wrote:What if it's been longer than 18 months since your release date? I have a blog account (which I began as a missionary) that I would like to access, but I am no longer able to because it was attached to my mission email which has been deleted.
You can try calling the Global Service Center at the number above, but given the information, I think they will tell you it's gone and cannot be retrieved.

I can't get restrictions off my iPad and I've been gone for a year.

Posted: Thu Mar 02, 2017 12:18 pm
by isaiahfoster
Help. Please

Need help with mission email

Posted: Thu Apr 16, 2020 2:42 pm
by haroldulat
Hi there hope you can help me I am trying to access my ldsmail but it says G suit disable and google advised to contact the G suit admin to have it activate but I can't find a way to contact the admin.

Please respond to this email
[email address redacted]

Re: Need help with mission email

Posted: Thu Apr 16, 2020 3:42 pm
by russellhltn
haroldulat wrote:Hi there hope you can help me I am trying to access my ldsmail but it says G suit disable and google advised to contact the G suit admin to have it activate but I can't find a way to contact the admin.
Are you a returned missionary, or a employee?