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Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 7:22 am
by lordfunkydunc
Hi, I am trying to contact a member of the church office responsible for the tithing account, we live in a remote Scottish island (one of the Orkney Islands) and we are setting up to pay tithing direct into the church tithing account and we have paid a test amount and want to check it went in ok.

Does anyone have an email address or phone number I can contact them on please
I have tried the global service number 00800-2950-2950 and it says they are closed, but does not give opening times

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 9:02 am
by Biggles
The opening hours are: - Mon 11:00 to 17:00 hrs. Tue to Fri 15:00 to 21:00 hrs. Local UK time.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 11:56 am
by johnshaw
I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 12:01 pm
by russellhltn
johnshaw wrote:I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.
Being on a Scottish island, they probably need to talk to their area office. CHQ is also the area office for North America. I think the number Biggles supplied is probably the area office for their area.

If they were to call CHQ, they'd need to add the country code 1 to that number. So, +1 (801) 240-1000.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 12:13 pm
by Biggles
russellhltn wrote:
johnshaw wrote:I don't know if there is a toll-free number, but if you call this number, (801) 240-1000 and ask for the church finance department they can get you in the right place.
Being on a Scottish island, they probably need to talk to their area office. CHQ is also the area office for North America. I think the number Biggles supplied is probably the area office for their area.

If they were to call CHQ, they'd need to add the country code 1 to that number. So, +1 (801) 240-1000.
Correct!

The OP listed the correct phone number for the UK.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 2:13 pm
by johnshaw
I just re-read the item, and if you're paying directly to the church for tithing those will also transfer to the online web tool. If you access LDS.org, log in with your LDS Account, then select 'My Account and Ward' and select My Ward --> Donations. Then review your donations for the latest 'test' transaction.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 3:11 pm
by lajackson
johnshaw wrote:I just re-read the item, and if you're paying directly to the church for tithing those will also transfer to the online web tool.
I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 3:45 pm
by russellhltn
lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.
At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 3:54 pm
by Biggles
russellhltn wrote:
lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.
At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.
We in the UK can only see our donation history online. Unfortunately not able donate online yet. :(

Re: Contacting the office in charge of the main tithing account

Posted: Tue May 09, 2017 4:19 pm
by johnshaw
Biggles wrote:
russellhltn wrote:
lajackson wrote:I think they might use a different system in the United Kingdom, just as they do in Brazil and Canada.
At this point, I think on-line donations is only available in US, Canada and Brazil. Other countries may have a system more like the US bill pay - not on-line, but not paper check either.

While only a few countries can donate via the on-line system, I think several more can see their donation history there. I don't know if the UK area is one them or not.
We in the UK can only see our donation history online. Unfortunately not able donate online yet. :(
So it appears the original poster can check the latest donations online. - just wanted to reiterate since there are several posts speculating the negative.