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Re: logging in to my lds mail account

Posted: Fri Nov 24, 2017 8:27 am
by lajackson
kryspin wrote:I bought used MacBook Pro and probably used in lds.org because it is requested to add MDM profile to your DEP server in LDS in the screenshot attachment or how I give you the serial number you are able to remove it;)

If you will speak with your ward clerk, he should be able to contact the Global Service Center for you to request that the device be unlocked.

Re: logging in to my lds mail account

Posted: Fri Nov 24, 2017 12:36 pm
by russellhltn
There's a possibility that OP is not a member. I think I'd advise him to go back to the seller and ask him/her for more information.

Frankly, I'm a bit surprised by this. Outside of iPads used by general authorities, I'm unaware of Macs being used by the church in a capacity that would have such a thing. I'm wondering if it's some kind of FamilySearch add-on that the prior user installed. If that's the case, I'd go to the Mac tool for uninstalling programs and see if there's anything there that needs to be removed.

Re: Used Mac Book Pro with LDS prompt

Posted: Thu Dec 07, 2017 11:59 am
by sbradshaw
It could have belonged to a Church employee at some point, maybe in the area office.