Accessing August 2020 Prior Letters

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derfskinsurf
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Accessing August 2020 Prior Letters

Postby derfskinsurf » Tue Feb 23, 2021 9:11 am

In preparation for RootsTech this year people have been given the challenge to review some instructions from President Ballard (see “Strengthening Missionary and Temple and Family History Work in Stakes and Wards” [letter, May 26, 2020]). The letter is inaccessible on the official church communication webpage because it is so old. How could one access it?
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russellhltn
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Re: Accessing August 2020 Prior Letters

Postby russellhltn » Tue Feb 23, 2021 10:45 am

derfskinsurf wrote:The letter is inaccessible on the official church communication webpage because it is so old.

It's not inaccessible due to age, but because the site is messed up.
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sbradshaw
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Re: Accessing August 2020 Prior Letters

Postby sbradshaw » Tue Feb 23, 2021 11:14 am

I wasn't able to find a direct link to the letter, but here's a summary on the Church News website:
https://www.thechurchnews.com/members/2020-05-26/missionary-temple-family-history-work-coordination-wards-stakes-184994
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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lajackson
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Re: Accessing August 2020 Prior Letters

Postby lajackson » Tue Feb 23, 2021 8:02 pm

I have the letter. The Church News article actually covers almost everything in it and even included the link to the letter (which no longer works). If you study the Church News article, you will be adequately prepared with the instructions you were asked to review in advance.
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derfskinsurf
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Re: Accessing August 2020 Prior Letters

Postby derfskinsurf » Wed Feb 24, 2021 9:39 am

Great! Thank you!
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BrianEdwards
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Re: Accessing August 2020 Prior Letters

Postby BrianEdwards » Thu Mar 04, 2021 2:15 pm

Does anyone have any info on whether this continues to be "by design", or is something that "still needs fixing"? I have now begun to download pdf's of every official communication I get, whether I think it's useful going forward or not, because I'm not sure if the Official Communications repository will always contain messages I've previously received.

I 100% understand that those of us here on the Forum may not be aware of details regarding why these emails aren't currently available (either via the Search functionality, or via the embedded links in the original emails).
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russellhltn
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Re: Accessing August 2020 Prior Letters

Postby russellhltn » Thu Mar 04, 2021 3:52 pm

I don't have any information, but this feels like a error and not design. Too much is missing that is relevant to one's calling.
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lajackson
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Re: Accessing August 2020 Prior Letters

Postby lajackson » Fri Mar 05, 2021 10:18 pm

Is anyone sending feedback through the Official Communication Library page?
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jdlessley
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Re: Accessing August 2020 Prior Letters

Postby jdlessley » Fri Mar 05, 2021 10:50 pm

lajackson wrote:Is anyone sending feedback through the Official Communication Library page?

I have and received a response to contact the GSD for assistance. :x - their standard response.
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center?
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russellhltn
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Re: Accessing August 2020 Prior Letters

Postby russellhltn » Sat Mar 06, 2021 12:01 am

I have, but I'm not sure what response I got. I have multiple things open and the responses are only referencing ticket numbers.
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