What happens when a member dies?

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tombarry38
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Joined: Mon Aug 03, 2015 2:19 pm

Re: What happens when a member dies?

Postby tombarry38 » Mon Aug 03, 2015 2:26 pm

So if we have recorded a death of a member on mls and the records of these two members have disappeared off our branch records but the church hq records are not up to date who do I contact?
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russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: What happens when a member dies?

Postby russellhltn » Mon Aug 03, 2015 2:40 pm

When you say CHQ, where are you looking?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
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lajackson
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Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: What happens when a member dies?

Postby lajackson » Mon Aug 03, 2015 5:49 pm

tombarry38 wrote:So if we have recorded a death of a member on mls and the records of these two members have disappeared off our branch records but the church hq records are not up to date who do I contact?

Make sure you have done a Send/Receive in MLS.
Check the Directory at LDS.org to see if the names have gone away.
If they have not, call the Global Service Center.
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